Your IP Address
We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.
Information We Request Directly From You
Our Site's order forms require you to give us personal information (like your name, address and/or email address). If you are ordering tickets, you will be asked to provide financial information (like your account or credit card numbers).
How We Use Contact Information
Bath Rugby and its Event Partners
As an authorised ticket agent, Bath Rugby sells tickets on behalf of the venue or promoter that produces the event for which you buy a ticket. We refer to the venue or promoter from whom we obtain tickets to sell to you as our "Event Partner". Your personal information is shared between Bath Rugby and its Event Partner for the particular event for which you are buying tickets in accordance with Bath Rugby's contractual relationship with its Event Partner. Your personal information is used by us to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the Site.
Disclosure in Compliance with Laws
You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Bath Rugby, or to protect the rights, property or safety of Bath Rugby, users of the Site or others.
How We Use Financial Information
Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.
Transfer of Your Personal Information and Financial Information Outside Of The EEA
Transfer of Personal Information In Event Of Sale Of Bath Rugby Or Its Assets
Our Security Precautions
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.