Celtic Football Club Terms & Conditions - eTickets

MATCH TICKET TERMS: CELTIC F.C. LIMITED, Celtic Park, Glasgow, G40 3RE. Registered in Scotland SC223604, registered VAT number is 653 0293 52 (the “Club”).

What these terms cover. These are the terms and conditions on which the Club supplies tickets for access to football matches at Celtic Park (the “Stadium”) and other venues at which the Club play in football matches (“Away Stadia”) (the “Match Ticket”). These terms apply to all Match Tickets for football matches from 1 June 2016 until 31 May 2017 (the “Season”). These terms apply between the person purchasing the Match Ticket ("you") and the Club. Any person to whom you provide the Match Ticket to use will be the "Holder" of the Match Ticket and each Match Ticket is valid for entry to the Stadium by the Holder only. These terms also apply to the Holder and if you are not the Holder you must provide a copy of these terms to the Holder. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide your Match Ticket and associated services, how the Holder and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss. Additional terms. Your use of the Match Ticket is also subject to your acceptance of the following additional terms: i) the Ground Regulations, which are exhibited at the Stadium or at Away Stadia, and at www.celticfc.net; (ii) the Celtic FC Social Mission Statement; (iii) Unacceptable Conduct Rules; (iv) the terms of any Supporter Charter or Code of Conduct adopted by or binding upon the Club and (v) the rules and regulations of any football authority binding upon the Club; copies of which are all available on request and at www.celticfc.net.

How to contact the Club. You can contact us by telephoning the Ticket Office at 0141 230 1967 or by writing to us at celticfctickets@celticfc.co.uk or by post to Ticket Office, Celtic Park, Glasgow, G40 3RE. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails. How we will accept your order. The Club's acceptance of your order will take place when we receive payment at which point a contract will come into existence between the Holder and the Club. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the Match Ticket. Match Tickets are sold subject to a safety certificate for the Stadium or Away Stadia being granted by the appropriate authorities. Timing. We shall deliver any Match Tickets to you within 30 days from the date we accept your order, or before the date of the Match, whichever is earlier. Delivery costs. The costs of delivery of the Match Ticket for all matches at the Stadium are included in the price of the Match Ticket and any additional costs in relation to matches at Away Stadia will be advised to you before you confirm your order. Your responsibility for Match Ticket. The Match Ticket will be your responsibility from the time we deliver it to the address you gave us for delivery or you collect it from us.

1. Match Ticket services. Each Match Ticket is valid for entry to the Stadium or Away Stadia for the match specified on the ticket.

2. Restrictions on re-sale and transfer. Unauthorised re-sale or transfer. The Match Ticket is for the use of the Holder only. Re-sale or transfer of the Match Ticket is prohibited without the consent of the Club. If there is a breach of this condition, the Club may cancel the Match Ticket and retain any money initially paid for it to the extent needed to pay for costs and losses we suffer as a result of unauthorised cancellation or re-sale.

3. Stadium Entry. The Holder will not be admitted to the Stadium or Away Stadia without possession of the Match Ticket. Entry to the Stadium or Away Stadia is subject to the Holder's acceptance of the Ground Regulations, which are exhibited at the Stadium or at Away Stadia and published on www.celticfc.net. The Match Ticket is not valid for any events at the Stadium or Away Stadia other than the football matches specified on the ticket. The Club may refuse the Holder admission to the Stadium, on reasonable cause. Seat location. The Club may, in its absolute discretion, relocate the Holder to an alternative seat or part of the Stadium or Away Stadia for any match. Exercise of this right includes, but is not limited to, the following situations: (a) if the Club is required under the rules of a competition, or otherwise, to provide seating for use by or for the competition organiser and/or visiting team; (b) if the section of the Stadium or Away Stadia in which the Holder’s seat is located has been closed; and (c) for safety, security, refurbishment, alteration or other operational reasons. Reasonable efforts will be made by the Club to provide a comparable seat. If a seat cannot be offered which is priced at either the same as or more than the price paid for the original seat, the Club will refund the difference in price to you.

4. Standards of conduct. Holders of Season Tickets are regarded by the Club as ambassadors for the Club and its supporters world-wide. Holders are required to conduct themselves in a manner befitting this status when travelling to and attending any Club match during the Season. Drunkenness, foul, insulting, offensive or abusive language or behaviour; racist, discriminatory or sectarian behaviour, remarks, songs, chants, banners or displays; and the promotion or endorsement of any political organisation are not permitted within the Stadium or on the Club’s property, or at any matches involving the Club. Breaches of conduct. If the Holder breaches these Terms, the applicable Ground Regulations, the Unacceptable Conduct rules or if the Holder commits any criminal offence at any match involving the Club, the Club may take any or all of the following steps: (a) issue a warning; (b) refuse entry to the Stadium; (c) eject the Holder from the Stadium; (d) confiscate and/or deactivate the Match Ticket; (e) exclude the Holder from future entry to the Stadium and/or withdraw the ability to buy tickets for any matches for such period as the Club considers appropriate, in all of the circumstances; (f) terminate the contract; and (g) take separate legal action against the Holder. No refund or compensation will be paid to you or the Holder if a Match Ticket has been confiscated or cancelled due to a serious breach that has resulted in disciplinary action against the Club by the football authorities, or a loss to or liability on the part of the Club. In all other instances, refunds will be dependent upon the losses suffered by the Club as a result of the behaviour leading to the confiscation or cancellation.

5. Holder liability. Both you and the Holder (whether acting alone or with others) shall be jointly and individually liable for, and may be subject to legal action by the Club for recovery of, any fines, losses, penalties, liability or damages suffered or incurred by Celtic FC and/or the Club (including disciplinary action by the football authorities) as a direct or indirect result of the conduct or behaviour of the Holder (or any third party to whom the Holder has provided his or her ticket, with or without the consent of the Club) at any Celtic FC match at any home or away venue.

6. Match Ticket Payment Credit card fee. Where a Match Ticket is to be paid for in full with a credit card, the Club may apply a £5 administration fee.

7. Match Dates and Times. All match dates and times are subject to change. The Club may from time to time be required to change dates and times of matches for reasons such as health and safety, the impact of other competitions, and live TV scheduling. If the Club is unable to complete a match fixture to provide a result for the purposes of the football authorities due to causes beyond the control of the Club, and that match fixture is not re-scheduled, the price of the Match Ticket will be refunded to the Holder.

8. Lost, damaged or stolen tickets. It is the Holder's responsibility to take care of the Match Ticket. The Club is not obliged to replace the Match Ticket if the Match Ticket is lost, misplaced, stolen or damaged. Lost or stolen Match Tickets must be reported to the Club without delay. The Club may, at its discretion, following the provision of satisfactory evidence, issue a duplicate match ticket on payment by the Holder of a non-refundable administration and replacement fee of £10, to cover the Club's administration costs in issuing such tickets.

9. Your personal data. The Club is a data controller in respect of personal data submitted by the Holder and will hold and process personal data for legal and administrative purposes and, with the Holder's consent, for marketing purposes. The personal data provided to the Club shall be processed, stored and transferred in accordance with the terms of the Club’s privacy policy, which is available at www.celticfc.net. We will use the information you give us to send you information as set out in the Data Protection Statement on the Match Ticket application.

10. Under 16s. If the Holder is under 16 years old, the Holder’s parent(s) and/or guardian(s) and/or individual making payment for the Match Ticket shall also be responsible for the Holder’s actions, conduct and compliance with these Terms and Conditions and where appropriate any references in these terms to 'the Holder' shall be deemed to include the individual specified in the order as having parental responsibility for the Holder.

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Celtic F.C. Ltd (the “Club”)

Celtic Park Ground Regulations (the “Ground Regulations”)

All persons entering Celtic Park (the “Stadium”) are admitted subject to the these Ground Regulations, Celtic FC’s Rules on Unacceptable Conduct, the Club’s Social Mission Statement and to the applicable Rules and Regulations of The Scottish Football Association, the Scottish Professional Football League and/or, where applicable, the Regulations of the FIFA/UEFA Competitions. ENTRY TO THE STADIUM SHALL BE DEEMED TO CONSTITUTE UNQUALIFIED ACCEPTANCE OF ALL THESE RULES AND REGULATIONS.

1. All matches are played at the Stadium in accordance with the Rules and Regulations of the Scottish Football Association, the Scottish Professional Football League, and where applicable, the Regulations of FIFA/UEFA Competitions.

2. Play cannot be guaranteed to take place on any particular day or at any particular time and the Club reserves the right to change its advertised fixtures without prior notice and without liability.

3. Tickets (whether season tickets or paper tickets) are issued by the Club for the use of the ticket holder only. Resale or transfer of the ticket is prohibited without the consent of the Club. If there is a breach of this condition, the Club may cancel the ticket and retain any money initially paid for it.

4. If the game to which a ticket gives access is postponed or abandoned for any reason, that ticket will be valid on the rearranged date. A person who has purchased a match ticket and who does not wish to attend the rearranged playing of the match shall be entitled either to a refund of the face value of the ticket in the case of a postponement or an amount to be determined by the Club acting reasonably in the case of abandonment after the match has kicked off. In such events the refund will only be paid if the Club received the application for refund within 7 days of the announcement of the rearranged match. All applications for and correspondence in relation to refunds should be addressed to Celtic Ticket Services, Celtic Park, Glasgow G40 3RD and be accompanied by the relevant ticket stub. Please ensure that the name and address of the ticket holder are written clearly, preferably in block capitals, in order that it can be processed. You should allow 28 days for the refund to be made. The Club will not be liable to reimburse any other amounts to the ticket holder incurred as a result of postponement or abandonment of the match due to circumstances beyond the Club’s control. These refund provisions do not apply to season ticket holders.

5. Every person entering the Stadium must have a valid ticket and holders of such tickets and entrants to the Stadium must not engage in any form of Unacceptable Conduct as set out in Celtic FC’s rules on Unacceptable Conduct.

6. Unauthorised persons are not permitted to enter upon the trackside, field of play, or any other place specified by the Club or the Police.

7. By entering the Stadium, all persons are acknowledging that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them and may also be used by the Club for marketing and promotional purposes. Entry into the Stadium is confirmation that all persons have consented to such use of their image. If these images should feature an individual prominently the Club will make reasonable efforts to gain the consent of that person before publishing such images, however, if this is not possible, then entry into the Stadium shall be deemed consent unless the Club is notified in writing to the contrary.

8. Further to paragraph 7, if such person is under 18 years of age, the parent, guardian or responsible adult who is accompanying them into the Stadium shall be deemed to have provided consent on their behalf.

9. With the exception of authorised media representatives holding accreditation issued by the Club/event organiser, the taking of photographs or filming by any means of any match inside the Stadium is prohibited. In addition, no transmission or reproduction of any match, in whole or part, in any form, or by any means, electronic, mechanical, recording or otherwise is permitted save with a special authorisation in writing by the Club/event organiser and, where appropriate, the prior consent of The Scottish Football Association, the Scottish Professional Football League or appropriate body.

10. Only persons specifically authorised in writing by the Club are permitted to offer newspapers, periodicals, match programmes, food, beverages or any other articles or substances for sale in the Stadium and any charitable collection will only be permitted within the Stadium with the prior written consent of the Club.

11. Unnecessary noise such as from the use of radio sets and behaviour likely to cause confusion, annoyance, or nuisance of any kind, is not permitted in any part of the Stadium.

12. Smoking is NOT permitted anywhere within the Stadium.

13. The use of threatening behaviour, foul or abusive language is strictly FORBIDDEN. Racial, sectarian, political, homophobic or discriminatory behaviour, abuse or chanting is also forbidden and is considered as unacceptable conduct and may result in arrest and a lifetime ban from regulated football matches.

14. Please note it is an offence punishable by law for any person to enter or attempt to enter the Stadium:

1. Whilst in possession of a prohibited container which is capable of containing liquid and which if thrown would be capable of causing injury to another person.
2. Whilst in possession of alcohol.
3. Whilst drunk.
4. Whilst in possession of any article or substance whose main purpose is the emission of a flare for purposes of illuminating or signalling or the emission of smoke or a visible gas.
5. Any article which is a firework.

and all persons entering the Stadium may be searched by the Club and/or the Police.

15. Standing is FORBIDDEN in seated viewing areas. In any section of the stadium designated by the Club as a rail seating section, persons may stand during matches except at matches designated by the Club as all seated, including all matches in UEFA competitions, at which matches standing is forbidden and all persons must use the seats.

16. Banners, or other articles which could, or might, be used as a weapon, or to cause offence, annoyance or unnecessary obstruction, or which are regarded by the Club or the Police as dangerous or unsafe, are not permitted within the Stadium.

17. All persons either seeking entry to or whilst in the Stadium are subject to the condition that they may be required to submit to search to prevent prohibited articles being brought into the Stadium, including those items which might be used to cause offence, annoyance, obstruction, injury or damage other persons or property.

18. Under no circumstances is it permitted to throw any objects which may cause injury or offence whether on to the pitch or track or otherwise.

19. At all times, the right of admission is reserved by the Club. No transfers from one seat to another within the Stadium will normally be allowed. Spectators found in the wrong area may be ejected.

20. Club policy is that children of 12 and under should be accompanied in the Stadium by an adult. Under 13 tickets will not be sold to children of 12 and under, unless they are accompanied by an adult (i.e.16 years or over) ticketholder.

21. The Club reserves the right for its servants, and agents, and for members of the police forces to remove from the Stadium any person who does not comply with these Ground Regulations, Celtic FC’s Rules on Unacceptable Conduct, the rules and regulations of The Scottish Football Association, the Scottish Professional Football League and/or, where applicable, the Regulations of the FIFA/UEFA Competitions, or whose presence or behaviour in the Stadium is or could reasonably be construed as constituting a source of danger, safety risk, nuisance, offence or annoyance.

22. On no account will admission be granted to a person who is the subject of a current Football Banning Order.

23. The Club operates CCTV cameras around and in the Stadium, which are monitored and recorded for the purposes of public safety and crime prevention.

INFORMATION

Any breach of Ground Regulations may result in ejection or action by Police Scotland.

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SEASON TICKET TERMS: CELTIC F.C. LIMITED, Celtic Park, Glasgow, G40 3RE. Registered in Scotland SC223604, registered VAT number is 653 0293 52 (the “Club”).

What these terms cover. These are the terms and conditions on which the Club supplies your Celtic Seasoncard (the “Season Ticket”). These terms apply to all Season Tickets valid from 1 June 2016 until 31 May 2017 (the “Season”) and unless terminated earlier as set out below will terminate at the end of the Season. The person named on the season ticket will be the "Holder" of the Season Ticket and each Season Ticket is valid for entry to Celtic Park (the “Stadium”) by the Holder. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide your Season Ticket and associated services, how the Holder and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss. Additional terms. Your use of the Season Ticket is also subject to your acceptance of the following additional terms: i) the Ground Regulations, which are exhibited at the Stadium; (ii) the Celtic FC Social Mission Statement; (iii) Unacceptable Conduct Rules; (iv) the terms of any Supporter Charter or Code of Conduct adopted by or binding upon the Club and (v) the rules and regulations of any football authority binding upon the Club; copies of which are all available on request and at www.celticfc.net.

How to contact the Club. You can contact us by telephoning the Ticket Office at 0141 230 1967 or by writing to us at celticfctickets@celticfc.co.uk or by post to Ticket Office, Celtic Park, Glasgow, G40 3RE. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order."Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails. How we will accept your order. The Club's acceptance of the Holder's order will take place when we confirm your order at which point a contract will come into existence between the Holder and the Club. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the Season Ticket. Season Tickets are sold subject to a safety certificate for the Stadium being granted by the appropriate authorities. Timing. We shall deliver any new Season Tickets to the Holder within 30 days from the date we accept your order. For a Season Ticket renewal, the Holder will be able to use the Season Ticket already in his or her possession and it will be updated automatically. From time to time we may issue a new Season Ticket, which we will deliver to the Holder before disabling any existing Season Ticket. Delivery costs. The costs of delivery of the Season Ticket will be confirmed on our website. Your responsibility for Season Ticket. The Season Ticket will be the Holder's responsibility from the time we deliver it to the address you gave us for delivery or you collect it from us.

1. Season Ticket services. Each Season Ticket is valid for entry to the Stadium for certain matches, which depend on the kind of Season Ticket purchased. Services for each Season Ticket category are as follows: for Full Adult Season Tickets and 65+ Season Tickets, for 21 home matches which shall be for (a) all home SPFL league matches and (b) such other home matches as nominated by the Club); (ii) for Under 13, 13-16, 17-18 and Student Season Tickets (“Youth and Student Season Tickets”), for (a) all home SPFL league matches excluding any matches against Rangers FC and (b) such other home matches as nominated by the Club (a minimum of 19 matches and a maximum of 20 matches); and (iii) for Special Season Tickets, which are season tickets for all seats in areas 115 to 118 and 416 to 419, for (a) all home SPFL league matches excluding any matches against Rangers FC and (b) such other home matches as nominated by the Club (a minimum of 19 matches and a maximum of 20 matches). Youth and Student Season Tickets are not valid for any home SPFL league match against Rangers FC, but Holders will have the opportunity to purchase a match ticket for entry to the Stadium for any such match(es) at the applicable concessionary rate published for that match or to purchase a full price adult ticket for that match. Special Season Tickets are not valid for any home match against Rangers FC and Holders, including members of the Home Cup Ticket Scheme, are not guaranteed a ticket to purchase for any such matches. The Family Stand services and experience operate only at SPFL league matches at the Stadium, excluding any matches against Rangers FC.

2. Your right to change your mind. The Holder may change his or her mind and cancel the contract at any time within 14 days from the date on which the Season Ticket is delivered to the Holder by the Club or, in the case of a renewal where a Season Ticket is not issued to the Holder by the Club, 14 days after the contract is entered into (the “Cancellation Period”). Your right to end the Contract. After the Cancellation Period, the Holder can still end the contract if the Club has not delivered the services promised or if we are unable to deliver the services due to reasons outside our control. In all other cases, you will not be able to end the contract and will be committed to the Season Ticket for the full 12 month duration of the Season.

3. How to end the contract (including if you have changed your mind) and refunds. To end the contract with us, please let us know by doing one of the following: (a) Email- email us at celticfctickets@celticfc.co.uk or (b) Post- simply write to us at Ticket Office, Celtic Park, Glasgow G40 3RE. In both cases please include details of your client reference, your name and address and, where applicable, your phone number and email address. You can also cancel by filling out a cancellation form at www.celticfc.net and sending to us at the Ticket Office. Return the Season Ticket. On ending the contract (including where the Holder has changed his or her mind) the Holder shall return the Season Ticket to the Club immediately in the same condition in which the Holder received it. Returns are at the Holder’s own risk and the Holder shall pay the cost of return unless the contract has been ended because the Club is at fault under Clause 2. Level of refund. Where the Holder ends the contract during the Cancellation Period, or ends the contract for another reason set out above, the Club shall refund the Holder the full price that the Holder paid for the Season Ticket if the Holder has not attended any matches using the Season Ticket. If the Holder cancels after receiving the benefit of the Season Ticket services the Holder must still pay for what he / she has received, but may be entitled to a discount where the contract ends due to the Club's fault or inability to provide the services. Timing of refund. The Club shall make any refund due to the Holder within 14 days of receipt of the Season Ticket, using the same payment method that the Holder used to purchase the Season Ticket, unless we both agree otherwise in writing.

4. Restrictions on re-sale and transfer. Unauthorised re-sale or transfer. The Season Ticket is for the use of the Holder only. Re-sale or transfer of the Season Ticket is prohibited without the consent of the Club. If there is a breach of this condition, the Club may cancel the Season Ticket and retain any money initially paid for it to the extent needed to pay for costs and losses we suffer as a result of unauthorised cancellation or re-sale. Authorised transfer. If the Club consents to a transfer of the Season Ticket, a fee of £15 will be payable by the initial Holder to meet our costs relating to the transfer. Concession Season Ticket Match Upgrade. For a maximum of two matches during the Season, the Holder of a concession rate Season Ticket is entitled to upgrade such concession rate Season Ticket to a full adult ticket and to transfer that adult ticket to another named individual for a fee, payable by the initial Holder to the Club, of £15 per match. The initial Holder may not charge for the named individual any more than £15 for the adult ticket.

5. Stadium Entry. The Holder will not be admitted to the Stadium without possession of the Holder’s Season Ticket or, at the Club’s discretion, the appropriate match voucher or a valid match ticket. Entry to the Stadium is subject to the Holder's acceptance of the Ground Regulations, which are exhibited at the Stadium and published on www.celticfc.net. The Season Ticket is not valid for any events at the Stadium other than the football matches specified in these terms. The Club may refuse the Holder admission to the Stadium, on reasonable cause. Seat location. The Club may, in its absolute discretion, relocate the Holder to an alternative seat or part of the Stadium for any match. Exercise of this right includes, but is not limited to, the following situations: (a) if the Club is required under the rules of a competition, or otherwise, to provide seating for use by or for the competition organiser and/or visiting team; (b) if the section of the Stadium in which the Holder’s seat is located has been closed; and (c) for safety, security, refurbishment, alteration or other operational reasons. Reasonable efforts will be made by the Club to provide a comparable seat. Seat transfer. If the Holder requests the Club to relocate his or her seat, a fee of £15 will be payable by the Holder if the Club accepts that request.

6. Additional Ticket Purchase Options. Priority ahead of public ticket sales. Purchase of a Season Ticket will entitle the Holder to request, if available, that ticket or package of tickets offered for sale by the Club, for any other domestic, European or other home match at the Stadium involving the Club, except where the Stadium is being used as a neutral venue or has been hired by a third party. Such request will be given priority over general public sales of those tickets up to a publicised date in advance of that match or matches. After that publicised date the ticket or multiple match package may be made available by the Club for public sale. Usual seat is not guaranteed. Purchase of a ticket or multiple match package by the Holder for such additional match(es) does not guarantee the Holder the use of the Holder’s normal seat. Additional ticket packages. Other than with the consent of the Club, where the ticket or tickets offered for sale by the Club are for a package of games, the Holder cannot elect to purchase a ticket for a lesser number of matches than that included in the package.

7. Standards of conduct. Holders of Season Tickets are regarded by the Club as ambassadors for the Club and its supporters world-wide. Holders are required to conduct themselves in a manner befitting this status when travelling to and attending any Club match during the Season. Drunkenness, foul, insulting, offensive or abusive language or behaviour; racist, discriminatory or sectarian behaviour, remarks, songs, chants, banners or displays; and the promotion or endorsement of any political organisation are not permitted within the Stadium or on the Club’s property, or at any matches involving the Club. Breaches of conduct. If the Holder breaches these Terms, the Ground Regulations, the Unacceptable Conduct rules or if the Holder commits any criminal offence at any match involving the Club, the Club may take any or all of the following steps: (a) issue a warning; (b) refuse entry to the Stadium; (c) eject the Holder from the Stadium; (d) confiscate and/or deactivate the Season Ticket; (e) exclude the Holder from future entry to the Stadium and/or withdraw the ability to buy additional tickets for such period as the Club considers appropriate, in all of the circumstances; (f) terminate this agreement; and (g) take separate legal action against the Holder.

8. Season Ticket confiscation. Withdrawal of tickets or benefits. The Club may confiscate or require the return of the Season Ticket or withdraw the option to buy additional tickets or any other benefits if the Holder behaves at or while travelling to any Club match in a manner which the Club, in its reasonable opinion, considers to have brought the Club or its supporters into disrepute. In the event of confiscation in these circumstances, the Club will, if there has been no other breach of these terms, refund an amount pro rata for any home matches included within the Season Ticket remaining to be played that season. Refunds in other circumstances will be subject to Clause 9. Breaches leading to confiscation or withdrawal. The following will be considered automatically by the Club to be serious matters leading to possible ejection from the Stadium, confiscation of a Season Ticket and future exclusion from the Stadium: breach of Clause 7; repeated minor breaches; failure to comply with warnings or instructions from Club officials, stewards or the police; committing a criminal offence; and endangering the health or safety of the Holder and/or others. This list is not exhaustive and any breach of the Ground Regulations, the Celtic FC Social Mission Statement, the Unacceptable Conduct Rules or the terms of any Supporter Charter or Code of Conduct may lead to confiscation or withdrawal.

9. Season Ticket confiscation – returns, refunds, and your liability. Confiscation returns and refunds. Return of a confiscated Season Ticket to the Holder will be at the discretion of the Club. No refund or compensation will be paid to the Holder if a Season Ticket has been confiscated, suspended, or cancelled due to a serious breach that has resulted in disciplinary action against the Club by the football authorities, or a loss to or liability on the part of the Club. In all other instances, refunds will be dependent upon the losses suffered by the Club as a result of the behaviour leading to the confiscation, suspension or cancellation.

10. Holder liability. The Holder (whether acting alone or with others) shall be jointly and individually liable for, and may be subject to legal action by the Club for recovery of, any fines, losses, penalties, liability or damages suffered or incurred by Celtic FC and/or the Club (including disciplinary action by the football authorities) as a direct or indirect result of the conduct or behaviour of the Holder (or any third party to whom the Holder has provided his or her ticket, with or without the consent of the Club) at any Celtic FC match at any home or away venue, whether or not included within the Season Ticket.

11. Season Ticket Payment Credit card fee. Where a Season Ticket is to be paid for in full with a credit card, the Club may apply a £5 administration fee. Season Tickets purchased under an instalment scheme with the Club's finance partner will be subject to any additional terms and conditions of that scheme. Direct debit auto renewal. Season Tickets purchased through the direct debit auto renewal process will be automatically renewed the following season unless the Holder notifies the Club in writing. The Holder must cancel any automatic renewal before 27 May 2016. Payment by Instalments to Club or finance partner. If the Season Ticket has been purchased by instalment payments payable to the Club the Season Ticket cannot be used while any instalment is overdue. Attempted use in such circumstances may lead to deactivation or confiscation until outstanding amounts (which may include an administration charge) are paid. If outstanding sums are not paid within a reasonable period, the Club may terminate the instalment arrangement and either require payment of all sums due or terminate this agreement and seek to sell the Season Ticket to a third party for the remainder of the season. The Holder may be subject to legal action by the Club to recover any losses incurred if the Club is unable to resell the Season Ticket. Non-payment of instalment payments due to the Club’s nominated finance partner under a finance agreement between the finance partner and the Holder may also lead to deactivation or confiscation of the Season Ticket. In addition, failure to pay the Club or finance partner, as the case may be, may affect the Holder’s rights to purchase tickets for home and away matches, the Holder’s ability to renew the Season Ticket, pay by instalments in the future or join the Home Cup Ticket Scheme in the future. If a Holder is paying the Club for the Season Ticket and/or any other tickets by instalments and an instalment instruction is not honoured, an administration charge of £10 will be payable by the Holder to the Club for each instruction not honoured.

12. Match Dates and Times. All match dates and times are subject to change. The Club is not obliged to provide a refund or compensation if match dates or times for which the Season Ticket is valid change, are unsuitable for the Holder, or the Holder is unable to attend matches included within the Season Ticket. If the Club is unable to complete a match fixture to provide a result for the purposes of the football authorities due to causes beyond the control of the Club, and that match fixture is not re-scheduled, the Holder will be compensated for any corresponding reduction in services. Refunds in any other circumstances are at the discretion of the Club.

13. Lost, damaged or stolen tickets. It is the Holder's responsibility to take care of the Season Ticket. The Club is not obliged to replace the Season Ticket if the Season Ticket is lost, misplaced, stolen or damaged. Lost or stolen Season Tickets must be reported to the Club without delay. The Club may, at its discretion, following the provision of satisfactory evidence, issue a single match ticket or duplicate Season Ticket on payment by the Holder of a non-refundable administration and replacement fee of £10 for a single match ticket or £15 for a replacement Season Ticket, to cover the Club's administration costs in issuing such tickets.

14. Your personal data. The Club is a data controller in respect of personal data submitted by the Holder and will hold and process personal data for legal and administrative purposes and, with the Holder's consent, for marketing purposes. The personal data provided to the Club shall be processed, stored and transferred in accordance with the terms of the Club’s privacy policy, which is available at www.celticfc.net. We will use the information you give us to send you information as set out in the Data Protection Statement on the Season Ticket application form.

15. Under 16s. If the Holder is under 16 years old, the Holder’s parent(s) and/or guardian(s) and/or individual making payment for the Season Ticket shall also be responsible for the Holder’s actions, conduct and compliance with these Terms and Conditions and where appropriate any references in these terms to 'the Holder' shall be deemed to include the individual specified in the order as having parental responsibility for the Holder.

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CELTIC F.C. LIMITED - STANDARD TERMS AND CONDITIONS – HOSPITALITY AREAS (APRIL 2016)

1. DEFINITIONS

1.1 Where used in this Agreement, the following words shall have the meanings set out below:

“Agreement” means the agreement between the Club and the Customer consisting of the Application, the Schedule of Benefits, these Hospitality Terms and Conditions and any other documents referred to in them;

“Application” means the renewal or booking form issued to the Customer by the Club for the Facility;

“Benefits” means the benefits and entitlements set out in the Schedule of Benefits;

“Celtic plc” means Celtic plc, a company incorporated in Scotland with registered number SC4387 and having its registered office at Celtic Park, Glasgow, G40 3RE;

“Club” means Celtic F.C. Limited, a company incorporated in Scotland with registered number SC223604 and having its registered office at Celtic Park, Glasgow, G40 3RE, matchdayhospitality@celticfc.co.uk;

“Consumer” means an individual acting for purposes wholly or mainly outside his or her trade, business, craft or profession, as defined in the Consumer Rights Act 2015;

“Customer” means the person entering into this Agreement with the Club (also known as “the Lead Client”);

“Facility” means the facility specified in the Application or Schedule of Benefits;

“Fee” means the fee set out in the Application and in terms of Clause 3;

“Ground Regulations” means the regulations in force from time-to- time governing access to and behaviour in the Stadium copies of which are available on request and exhibited on Celtic plc website www.celticfc.net and displayed at the Stadium;

“Guest” means a person invited by the Host or Customer to use the Facility, where such a right is included within the Benefits Package;

“Host” means the Customer, if the Customer is a natural person or otherwise that person nominated by the Customer as their representative when the Facility is being used by or on behalf of the Customer;

“Parties” means the Club and the Customer;

“Schedule of Benefits” means the list of benefits issued with the Application or otherwise applicable to the Facility;

“Stadium” means Celtic Park, Glasgow, G40 3RE;

“Term” means the period of time specified in the Application and Schedule of Benefits during which the Club provides the Benefits to the Customer; and

“Unacceptable Conduct Rules” means the Celtic FC Rules on Unacceptable Conduct at Celtic Park and Away football stadia from time to time, displayed at www.celticfc.net.

1.2 Headings are illustrative only. Where the context allows the singular shall include the plural and vice versa.

2 OFFER AND ACCEPTANCE

2.1 The Club will provide the Benefits to the Customer for the Term subject to and in accordance with this Agreement. The Application validly signed by the Customer in unamended form shall operate as proof of acceptance by the Customer of the terms and conditions of this Agreement.

2.2 The Benefits are not valid for any events at the Stadium other than those specified in the Schedule of Benefits.

2.3 Where the Customer qualifies for shareholder benefits under Celtic plc's 1994 Share Offer Prospectus, the Schedule of Benefits shall be deemed to be the “Benefits” for the purpose of that prospectus, amended in accordance with paragraph 12(1) of Section VII of that prospectus.

2.4 The Parties’ entry into this Agreement is conditional upon a safety certificate for the Stadium being granted by the appropriate authorities, and maintained by the Celtic plc for the Term.

3 FEES AND CHARGES

3.1 The Customer agrees to pay the Fee to the Club in return for provision of the Benefits.

3.2 Unless credit terms or instalment payments have been agreed with the Club or the Club's finance partner, or separate invoicing has been agreed with the Club, the Fee shall be payable within 7 days of return of the validly signed Application, together with any applicable VAT at the prevailing rate. The Club may require the Fee to be paid in advance if the Benefits are for a single match or a non-seasonal match package, or the Application is returned less than 7 days before the Benefits are due to commence.

3.3 Any additional charges due for goods and services not included within the Benefits must be paid for by the Customer at the time of purchase or, if an immediate payment facility is not available, within 7 days of the Club’s request for payment. The Club will inform the Customer before such additional goods and services are provided that they do not form part of the Facility and of the price payable.

3.4 If it has been agreed that the Fee will be paid in instalments to the Club, the VAT element due on the total Fee shall be paid to the Club with the first instalment of the Fee. Benefits being paid for under an instalment payment scheme will be subject to any additional terms and conditions of that scheme.

3.5 Where Benefits have been paid for in full with a credit card, or where Benefits have been purchased by instalment payments payable to the Club (whether instalments are to be paid by credit card or direct debit), the Club may apply an administration charge as stated on the Application. This charge shall be payable with the first instalment of the Fee.

3.6 If instalment terms have been agreed between the Club and the Customer, it is a material condition of those terms that valid credit card details are provided to the Club.

3.7 If the Customer fails to pay the Fee, any instalment of it, or any other charges for goods and services supplied by the Club when due, the Club may, without prejudice to any other rights and remedies available to it as a matter of law, take any or all of the following actions:

3.7.1 if instalment terms have been agreed with the Club, charge the outstanding amount due to any credit card supplied together with interest at the rate specified in this Agreement;

3.7.2 withdraw the instalment facility;

3.7.3 require any remaining balance to be paid in full immediately;

3.7.4 suspend the provision of the Benefits and access to the Facility in whole or in part until payment of outstanding amounts due by the Customer to the Club is made;

3.7.5 terminate this Agreement in accordance with Clause 10.2.

3.8 The Club shall be entitled to recover all reasonable administrative or legal costs incurred as a result of the Customer’s delay or failure to pay sums due to the Club and for the collection of those amounts by the Club.

3.9 The Club shall be entitled to seek payment from the Customer for any amounts of money due by the Customer but not previously claimed/invoiced under this Agreement as a result of error, omission or inconsistency in any invoice submitted for a period of five years from the date of the original invoice.

3.10 The Customer shall not be entitled to withhold or set off against any sums due to the Club more than a reasonable proportion of any amount payable under the Agreement to the Club because of any disputed claim of the Customer in respect of the Facility or Benefits or any other alleged breach of the Agreement.

3.11 If the Customer purchases the Benefits through a finance agreement with the Club’s nominated finance partner, non-payment of instalments due to that finance partner may lead to suspension or withdrawal of the Benefits.

4 WARRANTIES AND UNDERTAKINGS

4.1 The Customer warrants and represents that it is legally able and has the power and authority to enter into and perform this Agreement.

4.2 The Club may refuse to permit entry to Stadium or Facility if a valid entry card, pass, ticket or voucher is not exhibited on request. Entry to the Stadium is subject to the Ground Regulations, displayed at www.celticfc.net. Loss or theft of an entry card, pass, ticket or voucher must be reported to the Club in writing. The Customer will remain responsible for the use of that access card, pass, ticket or voucher unless reported. The Club may charge an administration fee of £10.00 for issuing a replacement access card or pass.

4.3 The Customer undertakes that:

4.3.1 the Host shall act as the authorised representative of the Customer;

4.3.2 the Customer, Host and Guests shall conduct themselves at all times in the Stadium in a manner befitting the good reputation and integrity of the Club, and in accordance with the Ground Regulations and the Unacceptable Conduct Rules;

4.3.3 the Customer shall maintain a list of the names and addresses of the Guests attending each match and shall provide such list to the Club on request;

4.3.4 the Customer shall maintain a list of the names and addresses of any individuals to whom any match tickets purchased by the Customer have been provided by the Customer and shall provide such list to the Club on request; and

4.3.5 the Customer, Host and Guests shall adhere to the dress code detailed in the Schedule of Benefits.

4.4 Unless prior consent has been obtained from the Club, neither the Benefits nor any of them (including but not limited to tickets) may be transferred, sold, offered for sale or auctioned for gain or profit or used as giveaways or prizes in any competition run by or on behalf of the Customer or in conjunction with a third party.

4.5 The Customer shall be liable for the costs of all repairs, damage or claims suffered, incurred by or intimated to the Club as a direct or indirect result, of any act or omission of the Customer, the Host or Guests.

4.6 Without prejudice to the Ground Regulations and the Unacceptable Conduct Rules, the following are not permitted within the Stadium or on the Club’s or Celtic plc property: foul, insulting, offensive or abusive language or behaviour; racist, discriminatory, insulting, offensive or sectarian remarks, songs or chants; or the promotion or endorsement of any political organisation or group proscribed under The Terrorism Act 2000.

5 TICKET PURCHASING ENTITLEMENTS

5.1 Unless stated to the contrary in the Schedule of Benefits, all rights to buy away match tickets are subject to availability and no guarantee of ticket availability is given. Late applications may be rejected.

5.2 Allocation and purchase of away match tickets may be subject to a ballot or proportional distribution among other customers of the Club in the same or similar facilities to the Facility.

5.3 If the Schedule of Benefits states that an away ticket purchasing priority is or will be afforded to the Customer, that priority relates to the following:

5.3.1 priority sales processing of bookings made by the Customer with the Club’s official travel service provider in accordance with the timetable published by the Club and/or the travel service provider, provided that the Customer has consented to the provision of the Customer’s contact details to the official travel service provider; or

5.3.2 where the Customer wishes to purchase a ticket or ticket package directly from the Club, a greater likelihood of the Customer obtaining a ticket or ticket package directly from the Club than standard season ticket holders registered on the Club’s away ticket registration schemes, but this shall not operate as a guarantee of the Customer obtaining a ticket before any allocation is made to any such standard season ticket holders. References in the Schedule of Benefits or Celtic plc's 1994 Share Offer Prospectus to “priority” shall be interpreted accordingly.

5.4 If a Customer obtains an away match ticket from the Club’s official travel service provider any entitlement that the Customer may have in the Benefits to obtain that number of tickets from the Club will be deemed to have been satisfied.

5.5 Customers and Hosts who have obtained away match tickets from the Club or its official travel service provider are regarded by the Club as ambassadors for the Club and Celtic FC world-wide. Customers, Hosts and any person obtaining match tickets from the Customer are required to conduct themselves in a manner befitting this status when travelling to and attending any away Celtic plc match. The Club may withdraw rights to buy away match tickets if the Customer, Hosts or any person obtaining match tickets from the Customer while at or travelling to any Celtic plc match, behaves in a manner which the Club in its reasonable opinion, considers to have brought the Club or Celtic FC or its supporters into disrepute or if the Customer has failed to a list of the names and addresses of individuals where requested to do so by the Club in terms of clause 4.3.3 and 4.3.4.

5.6 Without prejudice to any other remedies available to the Club, the Customer may be subject to legal action by the Club or Celtic plc for recovery of any fines, losses, penalties, liability or damages suffered or incurred by the Club or Celtic plc as a direct or indirect result of the conduct or behaviour of a Customer or Host or any person obtaining match tickets from the Customer at any Celtic FC match at any home or away venue and whether or not included within the Benefits.

5.7 Where the Benefits include rights to buy a ticket or tickets for matches at the Stadium that are not already included within the Benefits, the rights apply to the ticket or entire ticket package offered by the Club. Other than with the consent of the Club, where the ticket or tickets offered for sale by the Club are for a package of games, the Customer cannot elect to purchase a ticket for a lesser number of games than that included in the package.

5.8 If the Customer has purchased Benefits at a concessionary rate the Customer will be permitted to upgrade to a full adult rate on payment of the then applicable upgrade cost.

6 ALCOHOL

6.1 The Customer shall at all times comply with applicable licensing laws from time to time, and all other relevant bye-laws and regulations.

6.2 The Club at its sole discretion reserves the right to refuse to serve alcohol to any Customer, Guest or Host.

6.3 The Customer:

6.3.1 shall ensure that the Host and Guests do not remove alcohol from the Facility; and

6.3.2 shall not, and shall procure that the Host and Guests shall not, bring to or serve alcoholic drinks or other beverages in the Facility other than those supplied by the Club, without the written permission of the Club.

7 SMOKING

It is a criminal offence to smoke or knowingly to permit smoking in the Stadium. Customers, Hosts or Guests failing to adhere to the no-smoking rule may be refused entry, or requested to leave and referred to the authorities. Breach may lead to termination of the Agreement.

8 SEATING

8.1 The Club may, in its reasonable discretion, relocate the Customer, Host and Guests to an alternative facility and accompanying seats within the Stadium for any match played at the Stadium. Exercise of this right includes but is not limited to the following situations:

8.1.1 if the Club is required under the rules of a competition to provide the Facility or seating for the use of the competition organiser;

8.1.2 if the section of the Stadium in which the Facility or accompanying seats is located has been closed; or

8.1.3 for safety, security or other operational reasons.

8.2 If relocation occurs, the Club shall offer an alternative facility and seats and use its reasonable efforts to ensure that any alternative facility and seats are of at least a comparable standard to the Facility, which failing refund a pro rata element of the Fee.

9 EVENTS OUTSIDE THE COMPANY’S CONTROL

9.1 If the Club is prevented from honouring this Agreement or any material part of it (temporarily or permanently) as a result of the occurrence of any event beyond the Club’s reasonable control (including but not limited to war, invasion, strikes, industrial disputes or actions, fire, flood, explosion, decision of any court, judicial body of competent jurisdiction, unavailability of materials, transportation, power or other commodity, acts of God, acts of government or other prevailing authorities, postponement or cancellation of football matches as required by football regulatory authorities or default of third parties) then the Club shall be relieved from its obligations under this Agreement for the period of that event and such non-performance shall not constitute a breach of the Agreement.

9.2 Where circumstances arising from such an event continue for a period of 30 days or more the Club shall be entitled to terminate this Agreement forthwith by notice in writing to the Customer and refund a proportional amount of the Fee.

10 BREACH AND TERMINATION

10.1 If the Customer, Host or any Guest breaches the Ground Regulations or the Unacceptable Conduct Rules or commits any criminal offence at or in the Stadium, the Club may take any or all of the following steps: issue a warning; refuse entry to the Stadium or Facility; eject the relevant person from the Facility and Stadium; confiscate and/or deactivate any access card, voucher or pass; exclude the Customer, Host or Guest from future entry to the Stadium or Facility for such period as the Club considers appropriate, acting reasonably, in all of the circumstances; withdraw any right to buy tickets; terminate this Agreement with immediate effect; and take separate legal action against the Customer, Host or Guest concerned.

10.2 The Club shall be entitled, in addition to its other rights, to terminate this Agreement immediately by giving notice in writing at any time if the Customer:

10.3 is in breach of any of its other obligations and such breach is not remedied (if capable of remedy) within 3 business days of receipt of written notice specifying the breach and requiring it to be remedied; or

10.3.1 goes into administration (including the lodging of a notice of intention to appoint an administrator), receivership or liquidation or any analogous event occurs; or

10.3.2 otherwise becomes insolvent or makes any arrangement with its creditors.

10.4 To the fullest extent permitted by law, the Customer will be liable to the Club for all and any losses, damages and liability of whatever nature and however arising (including reasonable legal costs) as a result of any breach of the Customer’s obligations, undertakings and warranties specified in this Agreement.

11 EFFECT OF TERMINATION

In addition to the Club's other rights and remedies, if this Agreement is terminated prior to its intended expiry otherwise than as a result of the Club's breach or events set out in Clause 9,, the Customer shall pay to the Club immediately all amounts of the Fee outstanding prior to the date of such termination, to the extent that the Club is unable to recover its losses by selling the Benefits to another party. The Club shall be entitled to deactivate the Customer’s access card or require the return of any Season Ticket, Stadium or Facility pass or voucher.

12 CANCELLATION AND REFUNDS

12.1 If the Customer purchases Benefits for a full season the Customer may cancel this Agreement at any time on written notice within 14 days after the day on which this Agreement is entered into (the “Cancellation Period”). To exercise the right to cancel, the Customer must inform the Club of its decision to cancel the Agreement by a clear statement (e.g. a letter sent by post to [Hospitality Ticket Sales], Celtic Park, Glasgow, G40 3RE or email to matchdayhospitality@celticfc.co.uk. If the Customer has not opted for the Benefits to start during the Cancellation Period, the Club will reimburse to the Customer all payments received from the Customer. If the Customer has requested the Benefits to start during the Cancellation Period, the Customer shall pay to the Club an amount which represents the proportion of the Facilities and Benefits provided until the Customer has communicated to the Club its intention to cancel the Agreement.

12.2 If the Customer cancels the Agreement after the expiry of the Cancellation Period, and such cancellation has not been due to the Club's failure or inability to provide the Benefits, the Customer shall remain liable for the entire Fee or any outstanding instalments of the Fee due to the Club unless the Club resells the Benefits. An administration fee may also be payable by the Customer.

12.3 If the Club resells the Benefits, or remaining Benefits as the case may be, the Customer will remain liable for the difference between the total amount payable by the Customer and the proceeds from the resale, if less, and for reasonable administration charges and collection costs. Any refund of sums already paid will be calculated proportionally against the number of matches that have taken place at the time of cancellation but will only be paid after all sums due to the Club by the Customer under this or any other agreement with the Club have been met.

12.4 If the Benefits purchased relate to a single match or to a non-seasonal match package, the Customer may cancel in writing at any time during the Cancellation Period. If the Customer cancels before the expiry of the Cancellation Period and such cancellation has not been due to the Club's failure or inability to provide the Benefits, and the Customer has requested to attend matches during this time, the Customer shall pay to the Club an amount which represents the proportion of the Facilities and Benefits provided until the Customer has communicated to the Club its intention to cancel the Agreement.

12.5 If the Benefits purchased relate to a single match or to a non-seasonal match package, if the Agreement is cancelled after the expiry of the Cancellation Period, and such cancellation has not been due to the Club's failure or inability to provide the Benefits, the Customer will remain liable for payment of the Fee, on the following basis:

12.5.1 cancellation 48 hours or less before the match (or first match if a non-seasonal match package has been purchased): 100%;

12.5.2 cancellation between 48 hours before and 5 days before the match (or first match if a non-seasonal match package has been purchased): 50%;

12.5.3 cancellation more than 5 days before the match (or first match if a non-seasonal match package has been purchased): 25%.

12.6 The Customer recognises that if cancellation takes place under Clause 12.5, the Club may be unable to resell the Benefits initially contracted for and is likely to incur a loss of revenue, and additional costs. The rates stated in Clauses 12.5.1, 12.5.2 and 12.5.3 are acknowledged and agreed by the Customer as genuine and reasonable pre-estimates of such loss and costs.

12.7 If the Customer lawfully cancels a finance agreement with the Club’s nominated finance partner used to purchase the Benefits and the Club requires to refund to the finance partner any sums paid to the Club by the finance partner relating to that cancelled agreement, the Customer may remain liable to make payment to the Club for the Benefits unless the Customer has also cancelled this Agreement within the 14 day period stated in Clause 12.1.

12.8 Any amount due by the Customer to the Club on cancellation shall be paid within 7 days of the date of the Club’s invoice or request for payment. Where the Customer is not acting as a Consumer, the Club may deduct any and all sums payable by the Customer to the Club under this Agreement from any and all sums payable by the Club to the Customer under this or any other agreement with the Customer.

12.9 The Club is not obliged to provide a refund or compensation if match dates or times for which the Benefits are initially valid are unsuitable for the Customer, Host or Guests; the Customer or any Host or Guest is unable to attend matches included within the Benefits.

12.10 If a home match fixture is postponed or cancelled the Benefits shall be valid for the rearranged or rescheduled fixture. Refunds will be at the discretion of the Club, unless stated otherwise in this Agreement and may be subject to production by the Customer of written evidence substantiating the refund claim.

13 ASSIGNATION AND TRANSFER

The Club reserves the right to assign or license the fulfilment of the provision of the Benefits or any of them to a third party and the Club shall ensure that the Customer’s rights shall not be prejudiced in the event of such assignation or transfer. The Customer may in some cases transfer the Benefits under the Agreement, but only with the prior written consent of the Club, and a fee may be payable to cover the Club's costs in administering the transfer.

14 VARIATION

Any change to this Agreement must be in writing and signed by both Parties.

15 NOTICES

All notices given under this Agreement shall be in writing and shall be sent to the addresses of the Parties as specified in the Application. Any such notice shall be considered to be properly served if sent by facsimile or by pre-paid post or personally.

16 SEVERABILITY

If any provision (or part of a provision) of this Agreement becomes invalid, unenforceable or contrary to applicable law, it will be given no effect and will be treated as if it were not part of this Agreement but the remaining provisions will remain valid and enforceable.

17 CONFLICT

These Hospitality Terms shall prevail if there is a conflict between them and the Application or Schedule of Benefits.

18 RELATIONSHIP

Nothing in this Agreement shall constitute or be deemed to constitute a joint venture, agency or partnership between the Parties.

19 WAIVER

No waiver, express or implied, by one Party of a breach by the other Party of any of the provisions of the Agreement shall operate as a waiver of any succeeding breach of the same or other provisions of the Agreement.

20 FOOTBALL AUTHORITIES AND ADDITIONAL TERMS

This Agreement is subject to the rules and regulations of The Scottish Football Association Limited, The Scottish Professional Football League, UEFA and any other association, league or combination of which the Club shall be a member or having jurisdiction over Celtic FC, the Club or Celtic plc, copies of which are available on request and at www.celticfc.net. This Agreement is also subject to the Celtic FC Social Mission Statement and Unacceptable Conduct Rules copies of which are available on request and at www.celticfc.net. The Club shall not be in breach of this Agreement if it is prevented from complying with the Agreement as a result of the Club’s compliance with such rules and regulations.

21 PERSONAL DATA

The Club is a data controller in respect of personal data submitted by the Customer and will hold and process personal data for legal and administrative purposes and, with the Customer's consent, for marketing purposes. The personal data provided to the Club shall be processed, stored and transferred in accordance with the terms of the Club’s privacy policy, which is available at www.celticfc.net. We will use the information you give us to send you information as set out in the Data Protection Statement on the application form.

22 GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Scotland. Both Parties agree to submit to the exclusive jurisdiction of the Scottish courts to determine any dispute.

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STADIUM TOUR TERMS: CELTIC F.C. LIMITED, Celtic Park, Glasgow G40 3RE, registered in Scotland SC223604, registered VAT number is 653 0293 52 (the “Club”).

1. Please note dressing room access on the day before a match may be restricted dependent on first team activity at the stadium. These timings cannot be confirmed in advance.

2. On the day of a home game there will be no access to the dressing room due to first team activity at the stadium.

3. Please note the boardroom can become unavailable at short notice and we cannot confirm this in advance. We will do our utmost to ensure that trophies can be viewed in an alternative suite in the stadium on these occasions.

4. All reservations and enquiries for stadium tours can be made by contacting the Celtic Park Events team on 0141 551 4288 or events@celticfc.co.uk during office hours.

5. The tour start location is to the left of the main reception in the South stand of the stadium where guests will be met by the tour guide.

6. Car access to the stadium is via Janefield Street off Springfield Road, please drive under the North stand and bear left to park in the car park near to the Superstore.

7. The Company may cancel a tour at any time in order to fulfil football fixture list requirements. If that occurs, any monies paid by the Client shall be refunded in full, but no further payments shall be due to the Client.

Further helpful information can be found here: www.celticfc.net/events

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SEASON TICKET WAITING LIST TERMS: CELTIC F.C. LIMITED, Celtic Park, Glasgow G40 3RE, registered in Scotland SC223604, registered VAT number is 653 0293 52 (the “Club”).

What these terms cover. These are the terms and conditions on which the Club agrees to add you to the Season Ticket Waiting List for season 2017/18. A fee of £10 (plus any relevant, non-refundable booking fee if booked online) is charged by the Club and payable by you in order to join the waiting list. This fee is a deposit on the future purchase of your season ticket (i.e. if you proceed to purchase a season ticket, the £10 (but not any booking fees) will be returned to you using the same payment method that you used to pay the initial deposit). The Club's acceptance of your order will take place when we confirm your order at which point a contract will come into existence between you and the Club and you will be deemed to accept these terms and conditions. Your future purchase of a season ticket will then be separately subject to the relevant Club season ticket terms and conditions.

Removal/refund. We cannot guarantee that we will be able to offer you a season ticket if you join the waiting list. If you are not allocated a season ticket for season 2017/18 or if you decide not to purchase a particular season ticket offered to you, we will keep you on the season ticket waiting list for 2018/19 unless you ask to be removed from the waiting list. The Club reserves the right to cancel or vary the Season Ticket Waiting List process at any time and at its sole discretion. You can ask us to remove you from the waiting list at any time, and if you do that we will return the £10 deposit (but not any booking fees) to you using the same payment method that you used to pay the initial deposit. To be removed from the list, please let us know by doing one of the following: (a) Email- email us at celticfctickets@celticfc.co.uk; or (b) Post- simply write to us at Ticket Office, Celtic Park, Glasgow G40 3RE.

Your personal data. The Club is a data controller in respect of personal data submitted by you and will hold and process personal data for legal and administrative purposes and, with your consent, for marketing purposes. The personal data provided to the Club shall be processed, stored and transferred in accordance with the terms of the Club’s privacy policy, which is available at www.celticfc.net. We will use the information you give us to send you confirmation of payment of your deposit, your progress on the Season Ticket Waiting List, and to keep you up to date with what's happening at Celtic, for example news, competitions and Celtic special offers. We will also, with your consent, share your information with the Club’s Official Sponsors and Partners so that you can receive information from us or them by post, telephone, email, online and by SMS about their products and services, latest news, special offers and competitions. This includes our partners in sportswear, financial services, football, food and beverage and gaming – you can see a full list by following the ‘sponsors’ link on the Club’s website. Our partners may change and our list may be updated from time to time.