Ticket Delivery Information Page
Ticket Delivery Information
Please note that the information below regarding ticket delivery only refers to tickets purchased directly from the WRU either via the Official Online Ticket Office or over the phone. If you have purchased tickets from any other ticket agents, please contact them directly regarding the status of your order. This page is updated regularly to include any further relevant information.
I have ordered tickets online but my email confirmation shows that they are to be sent to an incorrect address, what should I do?
On completing an online ticket purchase, you will not be prompted to enter a specific delivery address. As a result the tickets will be posted to the address on the account at the time that they are printed. Should you amend the address on your online account the same day as completing your purchase, there is no need to contact the ticket office as your tickets will automatically be posted to the correct address.
What should I do if I don't receive my tickets?
Full information regarding duplicate tickets can be found by clicking here.
FAW - Wales vs Spain
Tickets purchased from this website have not yet been printed or posted, tickets should be received by the middle of September. Supporters that have purchased from the FAW should contact them directly regarding the delivery of their tickets.
Under Armour Series 2018
Debenture tickets have been printed and posted. All other tickets purchased by WRU Supporters Club Members and via general sale are currently being printed and will be received by the end of September.