Ticket Sales by Phone
To purchase tickets over the phone, please call the WRU Ticketline on 0844 847 1881. Please note that calls to this numbers cost 7ppm plus your phone company’s access charge.
Existing Orders & General Enquiries
Alternatively, please contact the WRU Customer Care Team via email to Customercare@wru.wales. After contacting us via email, you will receive an automatic response to firstly confirm receipt, we will respond to email enquiries within 2 working days.
The WRU Ticket Office is open from Monday - Saturday 9.30am - 5.30pm (event days & weeks may result in different opening hours.
For WRU controlled events, the ticket office is open from 9.30am until half-time of the fixture. For other third party events such as concerts, opening ours will vary so please check with the ticket office prior to the event.
Postal Address WRU Customer Care Team Principality Stadium Westgate Street Cardiff CF10 1NS