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Contact Us

Ticket Sales by Phone

To purchase tickets over the phone, please call the WRU Ticketline on 0844 847 1881. Please note that calls to this numbers cost 7ppm plus your phone company’s access charge.

Existing Orders & General Enquiries

For enquiries in relation to Ticketing, Tours & WRU Supporters Club Memberships please visit our ticket delivery and general FAQ pages as these may answer your query in the first instance.

Alternatively, please contact the WRU Customer Care Team via email to Customercare@wru.wales. After contacting us via email, you will receive an automatic response to firstly confirm receipt, we will respond to email enquiries within 2 working days.

Opening Hours

The WRU Ticket Office is open from Monday - Saturday 9.30am - 5.30pm (event days & weeks may result in different opening hours.

For WRU controlled events, the ticket office is open from 9.30am until half-time of the fixture. For other third party events such as concerts, opening ours will vary so please check with the ticket office prior to the event.

Postal Address
WRU Customer Care Team
Principality Stadium
Westgate Street
Cardiff
CF10 1NS

Official WRU travel packages available from Gullivers sports travel

Official WRU secondary tickets available from Seatwave

Official WRU hospitality packages available from Millennium Experience