Privacy Policy

Queens Park Rangers FC has created this privacy statement in order to demonstrate our firm commitment to the privacy of the details that you provide us when using this Web Site (the "Site"). When you use the Site, you are consenting to the practices set forth in this Privacy Policy.

Your IP Address

We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.

Cookies

A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if you have visited the Site before and if you have provided us with some personalised information. Our Site uses cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit our Site, and for other purposes, such as informing you that you may have made multiple bookings for specific events on our Site. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Site.

Information We Request Directly From You

Our Site's order forms require you to give us personal information (like your name, address and/or email address). If you are ordering tickets, you will be asked to provide financial information (like your account or credit card numbers).

Remarketing Tags

The club uses remarketing or similar audiences to advertise online. Third-party vendors, including Google, show the club’s ads on sites across the Internet, using cookies to serve ads based on an individual’s browsing history. Information about how you can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page by clicking here (http://www.networkadvertising.org/choices/).

Disclosure in Compliance with Laws

You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Queens Park Rangers FC, or to protect the rights, property or safety of Queens Park Rangers FC, users of the Site or others.

How We Use Financial Information

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

Transfer of Your Personal Information and Financial Information Outside Of The EEA

From time to time, we may transfer your personal information and/or financial information to a company within the Queens Park Rangers FC group of companies or one of such company's agents or contractors in order to carry out or improve our services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the European Economic Area including in the United States, and you consent to the transfer of your personal information and financial information to such companies for the purposes set out in this paragraph. Whenever we transfer your personal information or financial information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act.

Transfer of Personal Information In Event Of Sale Of QPR FC Or Its Assets

In the event that Queens Park Rangers FC was sold, or transferred some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information would remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of Queens Park Rangers FC.

Our Security Precautions

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

If you have any questions or concerns about this privacy statement, you can contact us at boxoffice@qpr.co.uk

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