Twickenham Stadium is committed to providing the same level of access for all its visitors, including the provision of tickets.
Customers who are unable to climb stairs but are not registered disabled or who do not want to sit in pitch side accessible seating areas should look to purchase lower tier seats in rows 4-15.
Any customers requiring accessible seating for wheelchair access or easy access will need to apply directly with the RFU using the application forms below and must be personal assistant registered. For more information on our Personal Assistant Registration scheme, please read our Personal Assistant FAQs (Word 1,442kB) and, to register, please complete and return the registration form (Word 1,463kB). To return the form please Submit a request and attach the documentation
If you have already purchased tickets or been allocated tickets that are unsuitable for your access requirements, we will try to exchange these for a more suitable area. We cannot guarantee any exchanges will be available, therefore we do advise you apply directly through the RFU if you have any specific requirements.
Tickets for matches fall into two categories - balloted matches and general sale matches.
Demand for major international matches at Twickenham is extremely high and we therefore run a ticket ballot for accessibility. Information about ballots will be sent to those who are personal assistant registered a couple of months ahead of each series.
An accessibility ballot is run separately from any other ballots and you must apply directly with the RFU by the given deadline. In order to apply in the ballot you must be Personal Assistant registered and a member of either a rugby club or the England Rugby Club First XV. Each entrant can only apply for up to two tickets, one for the disabled spectator and one for their companion.
Please note, not all internationals are balloted. Please check the general sale matches list below for application forms for those that are available currently.
General Sale Matches
All matches available on general sale are allocated on a first come, first served basis. Any customers with access requirements wishing to attend Twickenham will need to apply directly with the RFU and be Personal Assistant registered to receive a complimentary assistant ticket. Ticket applications for general sale matches are not limited to two tickets; we are able to seat additional non-disabled customers in the accessible seating areas, subject to availability. Please note however, wheelchair terrace areas are limited to two tickets only.
For further event information, including how to apply for accessible tickets, please visit Event and Venue Information and click on the event that you are interested in attending.
The accessible booking forms can be downloaded from the bottom of each event article. To return the completed form(s) to us please Submit a request and attach the form(s) before submitting.
Parking can be applied for on all application forms above. Alternatively, if you have already booked your tickets and require blue badge parking, spaces can be booked online. Please visit the relevant event parking page and follow the instructions for blue badge holders.