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Terms & Conditions

Ticket Terms and Conditions of Issue Scottish Rugby 1. Definitions In these Conditions of Issue, the following words will have the following meanings: “Conditions of Entry” means: (i) these Conditions of Issue; and (ii) the Ground Rules; “Conditions of Issue” means these terms and conditions governing the issue and use of Tickets; “Ground Rules” means any ground rules issued by Scottish Rugby from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Scottish Rugby Website and which can also be obtained upon request from Scottish Rugby); “Match” means a home rugby union match or tournament held at the Stadium and in which any of the Teams participates (and “Matches” will be construed accordingly); “Member Club” means a rugby union club or other society or body that is from time to time itself a member of the Scottish Rugby Union and is entitled to an allocation of Tickets from Scottish Rugby on that basis; “Member Club Terms and Conditions” means any terms and conditions for the application, allocation, sale or transfer of Tickets by Member Clubs as may be notified to Member Clubs from time to time by Scottish Rugby; “Package” means the supply of a Ticket with additional benefit(s) including but not limited to retail items, accommodation, food, drink, hospitality or travel; “Scottish Rugby” means Scottish Rugby Union Limited, registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ; “Scottish Rugby Website” means the official website of Scottish Rugby currently located at www.scottishrugby.org.uk; “Season Ticket” means a season ticket entitling you to admission to those Matches specified by Scottish Rugby as being included within that season ticket, together with use of a nominated seat at those Matches; “Stadium” means Murrayfield Stadium, Edinburgh, EH12 5PJ and its surrounding car parks and grounds owned, occupied or controlled by Scottish Rugby or any alternative venue at which a Match is played; “Teams” means any Scotland men’s or women’s national representative rugby union team which is selected, operated or controlled by Scottish Rugby or the Scottish Rugby Union; “Ticket” means a ticket for admission to a Match, or a Season Ticket; “Ticket Exchange” means any official Scottish Rugby online ticket exchange which is made available on the Scottish Rugby Website from time to time; and “you" means the holder of a Ticket (and ”your” will be construed accordingly). 2. Formation of Contract 2.1 These Conditions of Issue and the Ground Rules together comprise the Conditions of Entry under which a Ticket is sold to you and entry to the Stadium is made available. These Conditions of Issue apply to Tickets sold by Scottish Rugby or on behalf of Scottish Rugby through Scottish Rugby’s authorised agents or distributors (including but not limited to Member Clubs) and any Ticket Exchange. 2.2 The application, allocation, purchase or transfer of a Ticket to you constitutes your acceptance of the Conditions of Entry. 2.3 By applying for, purchasing and/or using a Ticket, you confirm that any personal information (such as your name, address or date of birth) provided as part of that process is accurate and up to date and you agree that Scottish Rugby will collect and process your personal information in accordance with its Privacy Policy (which is available on the Scottish Rugby Website). 2.4 All Tickets are made available subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for each Match. 2.5 Scottish Rugby shall be entitled to place a limit on the number of Tickets that may be purchased in a single transaction or a series of transactions and reserves the right to cancel Tickets purchased in excess of this number subject to a refund being provided at the face value of the Tickets. 2.6 Scottish Rugby shall be entitled to place deadlines or restrictions on the allocation, application, sale or purchase of Tickets. 3. Use of a Ticket & Admission 3.1 All Tickets remain the property of Scottish Rugby at all times. 3.2 You must retain your Ticket at all times as you may be required to produce it together with evidence of your identity by any official, steward, representative or employee of Scottish Rugby or any police officer. 3.3 If you do not comply with the Conditions of Entry Scottish Rugby may, without prejudice to any other remedy it may have, refuse admission or eject you from the Stadium. 3.4 Tickets are not valid for any events at the Stadium other than the Match specified on the Ticket, or in the case of a Season Ticket the Matches specified as being included within the Season Ticket. 3.5 Subject to Scottish Rugby’s right to relocate you set out in Clause 3.17 below, a Ticket permits you to occupy, at the relevant Match, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Scottish Rugby. 3.6 Scottish Rugby does not guarantee admission if you arrive at the Stadium turnstile less than thirty (30) minutes before the publicised Match kick-off time. 3.7 To be admitted to the Stadium, you must show your Ticket at the turnstile and your Ticket must be validated by the control readers located at the appropriate turnstile. You may be refused admission into the Stadium if your Ticket is not validated by such control readers. 3.8 While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with the instructions of any official, steward, representative or employee of Scottish Rugby or any police officer. 3.9 Any person who enters the Stadium is liable to be searched by any official, steward, representative or employee of Scottish Rugby or any police officer for health and safety or security reasons and to ensure that they are complying with the Conditions of Entry. Scottish Rugby reserves the right to refuse admission to anybody that refuses to be searched. 3.10 Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of a Match into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Matches. 3.11 If you breach Clause 3.10 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Scottish Rugby and the copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Scottish Rugby. 3.12 Scottish Rugby or its commercial partners may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Scottish Rugby or its commercial partners (as the case may be) shall own all rights in these images and footage and will be entitled to use these: 3.12.1 to promote Scottish Rugby and its commercial partners; and 3.12.2 for any other purpose deemed reasonable by Scottish Rugby. Your entry into the Stadium is confirmation that you have consented to such use. If you are under 15 years of age then either the parent, guardian or responsible adult who is accompanying you shall be deemed to have provided consent on your behalf. 3.13 You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium. 3.14 You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium. 3.15 If you leave the Stadium at any time on a Match day, you will not be entitled to re-enter except where Scottish Rugby expressly approves such re-entry. 3.16 Children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Match. Children under the age of two (2) will be admitted to the Stadium for Matches free of charge if they are accompanied by an adult with a valid Ticket for the same Match. 3.17 Scottish Rugby may, in its reasonable discretion, relocate you to an alternative seat for any Match or part of a Match. Exercise of this right includes but is not limited to the following situations: 3.17.1 if Scottish Rugby is required under the rules of a competition to provide that seating for the use of the competition organizer; 3.17.2 if the section of the Stadium in which the seat purchased is located has been closed; or 3.17.3 for safety, security or other operational reasons. Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium. 3.18 Whilst attending each Match, you must comply with any applicable laws and regulations and you must not conduct yourself in any way that could bring Scottish Rugby or the sport of rugby union into disrepute. 4. Conditions of Transfer/Sale of Tickets 4.1 Tickets may only be transferred or sold (or offered for transfer or sale) in accordance with these Conditions of Use. 4.2 No Ticket may be transferred or sold (or offered for transfer or sale) for an amount which is above face value. 4.3 No Ticket may be transferred or sold (or offered for transfer or sale) through any secondary ticketing service provider, auction site or website (other than through any Ticket Exchange). 4.4 No Ticket may be offered, gifted or used as a prize, or as part of a competition, or for any other promotional or similar activity unless Scottish Rugby (in its absolute discretion) has given its prior written consent to do so. 4.5 No Ticket may be included, sold or offered as part of a Package unless Scottish Rugby (in its absolute discretion) has given its prior written consent to do so. 4.6 Permitted transfers/sales: 4.6.1 Ticket Exchange – you may transfer or sell your Ticket(s) via the Ticket Exchange in accordance with the terms and conditions of that Ticket Exchange; 4.6.2 Accompanying persons – if you have purchased or obtained more than one Ticket for a Match, you may transfer or sell the additional Ticket(s) to a person that accompanies you to the Match (a “Transferee”) provided that: a) the Transferee is known to you personally; b) the Ticket is for the personal use of the Transferee; c) you retain one Ticket for your own use; d) you do not advertise the additional Ticket(s) for transfer or sale; e) the Ticket is not transferred or sold for an amount which above face value; f) the Transferee would otherwise have been entitled to purchase a Ticket and attend the Match; g) the Ticket remains subject to the Conditions of Entry and the Conditions of Entry shall apply to the Transferee is if the Transferee was the original purchaser. It is your obligation to ensure that the Transferee is made aware of this; h) the transfer or sale does not take place in the course of any business or for the purpose of facilitating any third party’s business; i) you must keep a record of the name and address of each Transferee; and i) you must provide the name and address of each Transferee if asked to do so by any official, steward, representative or employee of Scottish Rugby or any police officer. 4.7 In addition to the Conditions of Entry, if you are a Member Club you must also comply with the Member Club Terms and Conditions. 5. Pricing & Ticketing Information 5.1 If Scottish Rugby discovers an error in the price or nature of the Ticket you have ordered from Scottish Rugby, Scottish Rugby will inform you as soon as possible and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Scottish Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period. 5.2 Scottish Rugby may apply a fee in addition to the Ticket price to cover the costs associated with processing and issuing Tickets purchased (including postage and delivery costs to reflect the chosen method of Ticket delivery). Any such additional fee will not exceed the relevant costs borne by Scottish Rugby. 5.3 If a Season Ticket is being paid for in instalments, such as direct debit, the Season Ticket cannot be used while any instalment is overdue. Attempted use of a Season Ticket in such circumstances may lead to deactivation or confiscation of the Season Ticket until any outstanding amounts (which may include an administration charge and reasonable interest) are paid. 5.4 If a direct debit instalment is not honoured, Scottish Rugby may either re-present the instruction to your bank or building society for payment or ask for the missed payment to be paid by credit or debit card and charge you an administration fee of up to £10 per missed payment. 5.5 If outstanding sums are not paid within a reasonable period, Scottish Rugby may terminate the instalment arrangement and either require you to pay all sums due plus interest or terminate this agreement and seek to sell the Season Ticket to a third party for the remainder of the Matches. 5.6 You may be subject to legal action by Scottish Rugby to recover any losses incurred if Scottish Rugby is unable to resell the Season Ticket. In addition, failure to pay may affect your ability to purchase tickets for future events or matches, to renew the Season Ticket, or to pay by instalments in the future. 5.7 If you have agreed to renew your Season Ticket automatically each year, a seat in that price category will be reserved for you for each succeeding season unless you notify Scottish Rugby in writing, by the deadline set by Scottish Rugby that you wish to end that arrangement. While reasonable efforts will be made to reserve the same seat for you, Scottish Rugby does not guarantee that the same seat will be available. 5.8 If you have not withdrawn your agreement to automatically renew by the deadline you will be deemed to have agreed to purchase a Season Ticket for the seat allocated to you and you authorise Scottish Rugby to continue to operate your direct debit instruction for the price of that Season Ticket. 5.9 If you cancel the direct debit instruction with your bank prior to any payment being taken, we will assume you that you have chosen to terminate your Season Ticket and we will take the relevant action to cancel your Season Ticket in our system. 6. Changes to Date or Venue, Refunds and Exchange 6.1 Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Scottish Rugby and no refund will be payable by Scottish Rugby for any Matches that you decide not to attend or are unable to attend. 6.2 In particular, you should note the following: 6.2.1 the dates, locations and times of all of Matches are subject to alteration and Scottish Rugby will have no liability to you if these are altered; 6.2.2 Scottish Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of any Match as far in advance as possible via its website. Scottish Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Matches; 6.2.3 Matches may be postponed, abandoned or relocated (for example, due to pitch or weather conditions or other circumstances outside Scottish Rugby's control). You should retain the Ticket you were originally issued. Subject to Clause 6.2.4 below, you will be entitled to attend the re-arranged Match using the same Ticket but Scottish Rugby does not accept any other liability to you in these circumstances; and 6.2.4 Matches may, occasionally, require to be played behind 'closed doors' meaning that no spectators are allowed to attend. 6.3 If a Match is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for that Match or pro rata in the case of a Season Ticket. 6.4 Entry to any alternative venue will be subject to the ground rules applying at that venue. 7. Lost or Stolen Tickets 7.1 Scottish Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Scottish Rugby as soon as possible. If your Ticket is stolen, you should also contact the police. 7.2 Subject to the provision of satisfactory evidence of loss or theft, Scottish Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of £10. Scottish Rugby reserves the right to withdraw this replacement Ticket facility for any Match without notice or liability. 7.3 Scottish Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Scottish Rugby to you by post will arrive in sufficient time for you to attend the Match. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Scottish Rugby’s discretion (acting reasonably). 8. Cancellation & Withdrawal of Tickets 8.1 Without limiting any other remedies it may have, Scottish Rugby will be entitled to treat any Ticket obtained, used or offered for sale in breach of the Conditions of Entry as void and in that event all rights conferred by that Ticket will be nullified. 8.2 If you commit a serious or any persistent breaches of the Conditions of Entry Scottish Rugby may take any, or any combination of, the following steps: 8.2.1 issue a warning; 8.2.2 refuse entry to the Stadium; 8.2.3 eject you from the Stadium; 8.2.4 cancel, confiscate and/or deactivate the Ticket; 8.2.5 exclude you from future entry to the Stadium for each period as Scottish Rugby considers appropriate, in all of the circumstances; 8.2.6 exclude you from purchasing Tickets in the future; 8.2.7 withdraw any right to buy tickets for other matches; 8.2.8 cancel your participation in any membership scheme operated by or on behalf of Scottish Rugby; 8.2.9 terminate this agreement on written notice with immediate effect; and 8.2.10 take separate legal action against you. No refunds will be given in any of these circumstances. 8.3 The following actions will automatically constitute serious breaches of the Conditions of Entry: 8.3.1 breach of any of the Ground Rules; 8.3.2 committing a criminal offence in the Stadium or on the premises of Scottish Rugby; 8.3.3 endangering the health, safety or welfare of any person at or during a Match or while on the premises of Scottish Rugby; 8.3.4 causing damage to any property or premises of Scottish Rugby; 8.3.5 the sale or transfer (or offer for sale or transfer) of a Ticket to any person other than as permitted by these Conditions of Issue; 8.3.6 the supply of any misleading or incorrect information in any application for a Ticket; 8.3.7 any failure to pay or default of payment in respect of any sums owing to Scottish Rugby (or any third party) in respect of a Ticket; 8.3.8 any failure to comply with the instructions of an official, steward, representative or employee of Scottish Rugby or any police officer; 8.3.9 accessing or attempting to access the pitch area of the Stadium without authorisation; or 8.3.10 breach of any applicable laws and regulations or conducting yourself in any way whilst attending a Match that could bring Scottish Rugby or the sport of rugby union into disrepute. 8.4 The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 8.3 above is not exhaustive. There may be other actions which Scottish Rugby deems to be a serious breach of the Conditions of Entry and entitle Scottish Rugby to exercise its rights under the Conditions of Entry. 8.5 Return or reactivation of a confiscated Ticket will be at the discretion of Scottish Rugby. 9. Exclusion of Liability 9.1 You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium. 9.2 Subject to Clause 9.5 below and to the maximum extent permitted by law, Scottish Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium. 9.3 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry. 9.4 Subject to Clause 9.5 below: 9.4.1 Scottish Rugby will not be responsible for any interruptions and/or restrictions to your view of the Match caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of any official, steward, representative or employee of Scottish Rugby or the emergency services. 9.4.2 Scottish Rugby will not be liable to you whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and 9.4.3 Scottish Rugby's total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with the Conditions of Entry will be limited to a sum equal to the total face value of the Ticket purchased by you from Scottish Rugby. 9.5 Nothing in the Conditions of Entry will serve to exclude or limit Scottish Rugby's liability to you in respect of death or personal injury caused by or arising from Scottish Rugby’s negligence, or fraud. 10. General 10.1 If Scottish Rugby delays or fails to enforce any of the Conditions of Entry it will not mean that Scottish Rugby has waived its right to do so. 10.2 The Conditions of Entry are between Scottish Rugby and the person or entity to which Ticket(s) are sold, issued or transferred from time to time. Scottish Rugby shall be entitled to enforce the Conditions of Entry against any person or entity that has acquired, held, sold, transferred or otherwise used or attempted to use Ticket(s). 10.3 Scottish Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected. 10.4 If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply. 11. Governing Law These Conditions of Issue and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts. 12. Changes Scottish Rugby reserves the right to make changes to the Conditions of Entry. Material changes to the Conditions of Entry will be notified to you by being displayed on the Scottish Rugby Website (and in the case of the Ground Rules at the Stadium). Changes will apply to Ticket(s) acquired or purchased after the date that the changes were made. 13. Contact Us You can contact Scottish Rugby about these Conditions of Issue and the Conditions of Entry by phoning 0131 346 5160 or by emailing ticket.centre@sru.org.uk. Edinburgh Rugby TICKETS - CONDITIONS OF ISSUE – EDINBURGH RUGBY HOME MATCHES 1. Definitions In these Conditions of Issue, the following words will have the following meanings: "Car Park" means the Saughtonhall Car Park located near to Murrayfield Stadium, behind Murrayfield Ice Rink or such other car parking facility as Edinburgh Rugby may specify; "Car Park Terms and Conditions" means the terms and conditions applied by Scottish Rugby Union Limited, Edinburgh Rugby or the Stadium operator for the use of car parking facilities and available on the Edinburgh Rugby website, on request from Edinburgh Rugby or via the Scottish Rugby website at www.sru.org.uk; "Conditions of Entry" means: (i) these Conditions of Issue; and (ii) the Ground Rules; "Conditions of Issue" means these terms and conditions governing the issue and use of a Ticket; "Ground Rules" means those ground rules issued by Edinburgh Rugby or the Stadium owner from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Edinburgh Rugby website at www.edinburghrugby.org and which can also be obtained upon request from Edinburgh Rugby); "Match" means a home rugby match held at the Stadium and in which the Team participates and "Matches" will be construed accordingly; "Edinburgh Rugby " means Scottish Rugby Union Limited, trading as Edinburgh Rugby, a company incorporated in Scotland with registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ; "Season Ticket" means a ticket access card entitling you, subject to the Conditions of Entry, to admission to those Matches specified by Edinburgh Rugby as being included within the season ticket, and use of the nominated seat at those Matches; "Stadium" means (i) Murrayfield Stadium, Edinburgh, EH12 5PJ and its surrounding grounds owned, occupied or controlled by Scottish Rugby; or (ii) any alternative venue at which a Match is played; "Team" means the Edinburgh Rugby XV; "Ticket" means an individual ticket for admission to a Match, or a Season Ticket; and "you" means the holder of a Ticket and "your" will be construed accordingly. 2. Formation of Contract 2.1. These Conditions of Issue must be read in conjunction with the Ground Rules; together they comprise the Conditions of Entry under which a Ticket is sold to you and entry to the Stadium is made available. They apply only to Tickets sold by or on behalf of Edinburgh Rugby through its official outlets and not any sales via any secondary ticket service provider. 2.2. Purchase of a Ticket from Edinburgh Rugby constitutes acceptance of the Conditions of Entry. 2.3. You confirm that any personal data, such as your name and address or date of birth, that you provide as part of the ticket purchasing process are accurate and up to date and that you consent to Edinburgh Rugby using these, including passing these to those third parties and for the purposes stated at the time of application, acceptance of your application or sale, as the case may be. 2.4. All Tickets are sold subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for each Match. 2.5. Edinburgh Rugby may place a limit on the number of Tickets that may be purchased in a single transaction or a series of transaction and reserves the right to cancel Tickets purchased in excess of this number, and provide a refund at the face value of the Tickets. 3. Admission 3.1. If you do not comply with the Conditions of Entry Edinburgh Rugby may, without prejudice to any other remedy it may have, refuse admission or eject you from the Stadium. 3.2. Tickets are not valid for any events at the Stadium other than the Match specified on the individual Ticket or in the case of a Season Ticket, the Matches specified by Edinburgh Rugby as being included within the Season Ticket. 3.3. Subject to Edinburgh Rugby's right to relocate you set out in Clause 3.14, a Ticket permits you to occupy, at the relevant Match, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Edinburgh Rugby. 3.4. Edinburgh Rugby does not guarantee admission if you arrive at the Stadium less than thirty (30) minutes before the publicised kick-off time. 3.5. To be admitted to the Stadium, you must show your Ticket at the turnstile. 3.6. While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with the instructions of any official, steward or employee of Edinburgh Rugby or any police officer. 3.7. Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of a Match into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Matches. 3.8. If you breach Clause 3.7 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Edinburgh Rugby and the copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Edinburgh Rugby. 3.9. Edinburgh Rugby may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Edinburgh Rugby owns all rights in these images and footage and will be entitled to use these: 3.9.1. to promote Edinburgh Rugby and its commercial partners; and 3.9.2. for any other commercial activity. You hereby give your consent to Edinburgh Rugby to use your image for these purposes. 3.10. You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium. 3.11. You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium. 3.12. If you leave the Stadium at any time on a Match day, you will not be entitled to re-enter except where Edinburgh Rugby expressly approves such re-entry. 3.13. Children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Match. Children under the age of two (2) will be admitted to the Stadium for Matches free of charge if they are accompanied by an adult with a valid Ticket for the same Match. 3.14. Edinburgh Rugby may, in its reasonable discretion, relocate you to an alternative seat for any Match or part of a Match. Exercise of this right includes but is not limited to the following situations: 3.14.1. if Edinburgh Rugby is required under the rules of a competition to provide that seating for the use of the competition organizer; 3.14.2. if the section of the Stadium in which the seat purchased is located has been closed; or 3.14.3. for safety, security or other operational reasons. Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium. 4. Use of a Ticket 4.1. All Tickets remain the property of Edinburgh Rugby. 4.2. Please retain your Ticket at all times as you may be required to produce it together with evidence of your identity by any official, steward or employee of Edinburgh Rugby or any police officer. 4.3. You agree not to sell, assign or transfer the Ticket or the benefit of it to any other person without the prior written consent of Edinburgh Rugby , except that:- 4.3.1. if you have purchased Tickets on behalf of a group of people, you must retain one Ticket for your own use. The remaining Tickets are also subject to the Conditions of Entry and may be transferred to the other members of the group for their personal use provided that: 4.3.1.1. the other members of the group would otherwise have been entitled to purchase a Ticket and attend the Match; 4.3.1.2. the transfer is not for a payment or benefit which exceeds the face value of the Ticket; 4.3.1.3. the transfer does not take place in the course of any business or for the purpose of facilitating any third party's business; 4.3.1.4. you make each member of the group aware that the Ticket is subject to the Conditions of Entry and that these apply as if the group member was the original purchaser; and 4.3.1.5. you will provide the names and addresses of the group members if asked to do so by any official, steward or employee of Edinburgh Rugby or any police officer; 4.3.2. if you and/or a guest are unable to attend the Match, you may transfer that Ticket to a person who is known to you personally, subject to the conditions stated in Clauses 4.3.1.1–4.3.1.5, with that person being treated as if they were a member of a group for the purposes of this Clause 4.3.2 4.4. You must not offer Tickets as gifts or prizes in any competitions or other promotional activities, unless Edinburgh Rugby (in its absolute discretion) has given its prior written consent. 5. Pricing & Ticketing Information 5.1. If Edinburgh Rugby discovers an error in the price or nature of the Ticket you have ordered from Edinburgh Rugby, Edinburgh Rugby will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Edinburgh Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period. 5.2. Edinburgh Rugby may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery. 5.3. Any charge for the use of debit and credit cards as methods of payment for Tickets will not exceed the cost borne by Edinburgh Rugby for the use of those methods of payment. 5.4. If a Season Ticket is being paid for in instalments, such as direct debit, the Season Ticket cannot be used while any instalment is overdue. Attempted use in such circumstances may lead to deactivation or confiscation until any outstanding amounts (which may include an administration charge and reasonable interest) are paid. 5.5. If a direct debit instalment is not honoured, Edinburgh Rugby may re-present the instruction to your bank or building society for payment and charge you an administration fee of up to £10 for doing so. 5.6. If outstanding sums are not paid within a reasonable period, Edinburgh Rugby may terminate the instalment arrangement and either require you to pay all sums due plus interest or terminate this agreement and seek to sell the Season Ticket to a third party for the remainder of the Matches. 5.7. You may be subject to legal action by Edinburgh Rugby to recover any losses incurred if Edinburgh Rugby is unable to resell the Season Ticket. In addition, failure to pay may affect your ability to purchase tickets for future matches, to renew the Season Ticket, or to pay by instalments in the future. 5.8. If you have agreed to renew your Season Ticket automatically each year, a seat in that price category will be reserved for you for each succeeding season unless you notify Edinburgh Rugby in writing, by the deadline set by Edinburgh Rugby that you wish to end that arrangement. While reasonable efforts will be made to reserve the same seat for you, Edinburgh Rugby does not guarantee that the same seat will be available. 5.9. If you have not withdrawn your agreement to automatically renew by the deadline you will be deemed to have agreed to purchase a Season Ticket for the seat allocated to you and you authorise Edinburgh Rugby to continue to operate your direct debit instruction for the price of that Season Ticket. 5.10 If you cancel the direct debit instruction with your bank prior to any payment being taken, we will assume you that you have chosen to terminate your Season Ticket and we will take the relevant action to cancel your Season Ticket in our system. 6. Changes to Date or Venue, Refunds and Exchange 6.1. Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Edinburgh Rugby and no refund will be payable by Edinburgh Rugby for any Matches that you decide not to attend or are unable to attend. 6.2. In particular, you should note the following: 6.2.1. the dates, locations and times of all of Matches are subject to alteration and Edinburgh Rugby will have no liability to you if these are altered; 6.2.2. Edinburgh Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of any Match as far in advance as possible via its website. Edinburgh Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Matches; 6.2.3. Matches may be postponed, abandoned or relocated (for example, due to pitch or weather conditions or other circumstances outside Edinburgh Rugby's control). You should retain the Ticket you were originally issued. Subject to Clause 6.2.4, and any capacity restrictions, you will be entitled to attend the re-arranged Match using the same Ticket but Edinburgh Rugby does not accept any other liability to you in these circumstances; and 6.2.4. Matches may, occasionally, require to be played behind 'closed doors' meaning that no spectators are allowed to attend. 6.3. If a Match is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for that Match or pro rata in the case of a Season Ticket. 6.4. Entry to any alternative venue will be subject to the ground rules applying at that venue. 7. Lost or Stolen Tickets 7.1. Edinburgh Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Edinburgh Rugby as soon as possible. If your Ticket is stolen, you should also contact the police. 7.2. Subject to the provision of satisfactory evidence of loss or theft, Edinburgh Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of £10. Edinburgh Rugby reserves the right to withdraw this replacement Ticket facility for any Match without notice or liability. 7.3. Edinburgh Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Edinburgh Rugby to you by post will arrive in sufficient time for you to attend the Match. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Edinburgh Rugby's discretion (acting reasonably). 8. Cancellation & Withdrawal of Home Match Ticket 8.1. Without limiting any other remedies it may have, Edinburgh Rugby will be entitled to treat any Ticket obtained, used or offered for sale in breach of the Conditions of Entry as void and in that event all rights conferred by that Ticket will be nullified. 8.2. If you commit a serious or any persistent breaches of the Conditions of Entry Edinburgh Rugby may take any, or any combination of, the following steps: 8.2.1. issue a warning; 8.2.2. refuse entry to the Stadium; 8.2.3. eject you from the Stadium; 8.2.4. cancel, confiscate and/or deactivate the Ticket; 8.2.5. exclude you from future entry to the Stadium for such period as Edinburgh Rugby considers appropriate, in all of the circumstances; 8.2.6. withdraw any right to buy tickets for other matches; 8.2.7. exclude you from purchasing Tickets in the future; 8.2.8. cancel your participation in any membership scheme operated by or on behalf of Edinburgh Rugby; 8.2.9. terminate this agreement on written notice with immediate effect; and 8.2.10. take separate legal action against you. No refunds will be given in any of these circumstances. 8.3. The following actions will automatically constitute serious breaches of the Conditions of Entry: 8.3.1. breach of any of the Ground Rules; 8.3.2. committing a criminal offence in the Stadium or on the premises of Edinburgh Rugby; 8.3.3. endangering the health, safety or welfare of any person at or during a Match or while on the premises of Edinburgh Rugby; 8.3.4. causing damage to any property or premises of Edinburgh Rugby; 8.3.5. sale or transfer of a Ticket to any person other than as permitted by the Conditions of Issue; 8.3.6. the supply of any misleading or incorrect information in any application for a Ticket; 8.3.7. any failure to pay or default of payment in respect of any sums owing to Edinburgh Rugby (or any third party) in respect of a Ticket; 8.3.8. any failure to comply with the instructions of an official, steward or employee of Edinburgh Rugby or any police officer; 8.3.9. accessing or attempting to access the pitch area of the Stadium without authorisation. 8.4. The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 8.3 is not exhaustive. There may be other actions which Edinburgh Rugby deems to be a serious breach of the Conditions of Entry and entitle Edinburgh Rugby to exercise its rights under the Conditions of Entry. 8.5. Return or reactivation of a confiscated Ticket will be at the discretion of Edinburgh Rugby. 9. Exclusion of Liability 9.1. You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium. 9.2. Subject to Clause 9.5 and to the maximum extent permitted by law, Edinburgh Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium. 9.3. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry. 9.4. Subject to Clause 9.5: 9.4.1. Edinburgh Rugby will not be responsible for any interruptions and/or restrictions to your view of the Match caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of Edinburgh Rugby's personnel or those of the Stadium owner or the emergency services; 9.4.2. Edinburgh Rugby will not be liable to your whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and 9.4.3. Edinburgh Rugby's total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with this agreement will be limited to a sum equal to the total face value of the Tickets purchased by you from Edinburgh Rugby. 9.5. Nothing in the Conditions of Entry will serve to exclude or limit Edinburgh Rugby's liability to you in respect of death or personal injury caused by or arising from Edinburgh Rugby's negligence, or fraud. 10. Pitchside Standing 10.1. Edinburgh Rugby may, at its absolute discretion, make a pitchside standing facility available at certain Matches. Edinburgh Rugby makes no guarantee that a pitchside standing facility will be available at any specific Match. 10.2. Where a pitchside standing facility is made available, your Ticket will permit you to occupy the section of the Stadium allocated to pitchside standing at the relevant Match, subject to the following conditions: 10.2.1. due to space restrictions, the pitchside standing facility will only be made available on a first come, first served basis and, accordingly Edinburgh Rugby does not guarantee that you will be able to make use of the pitchside standing facility with a Ticket for the relevant Match; 10.2.2. where you use the pitchside standing facility, you agree to comply with any instructions or guidance given by an official, steward or employee of Edinburgh Rugby or any police officer; and 10.2.3. where you use the pitchside standing facility, you agree to be particularly mindful of your own health and safety given your proximity to the pitch area of the Stadium and you acknowledge and accept the risks and dangers inherent in standing in close proximity to the pitch area. Edinburgh Rugby draws your attention to Clauses 9.1 to 9.4 (inclusive) which limit Edinburgh Rugby's liability in this regard. 11. Additional Benefits 11. Additional Benefit 11.1. If you purchase an adult Season Ticket you will, subject to availability on a first-come, first-served basis, be provided with a pass to use the Car Park on the days you are attending a Match for which your Season Ticket is valid, at no additional cost and during the times at which that Car Park is open for the relevant Match. This right does not apply in relation to any Scotland international match. 11.2. Use of the Car Park is subject to the Car Park Terms and Conditions. In particular, use of the Car Park is at your risk. Edinburgh Rugby does not accept liability for any loss or theft of or damage to property or vehicles using those facilities. 11.3. Please note that the Cark Park is a shared facility. Accordingly, Edinburgh Rugby cannot guarantee that a space will be available for you in the Car Park on Match days and you should arrive early on relevant Match days if you wish to use the Car Park. 11.4. You acknowledge that the benefit set out in Clause 11 is additional benefit and Edinburgh Rugby will be entitled to withdraw this benefit at any time without any liability to you. 12. General 12.1. If Edinburgh Rugby delays or fails to enforce any of these Conditions of Entry it will not mean that Edinburgh Rugby has waived its right to do so. 12.2. Edinburgh Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected. 12.3. If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply. 13. Governing Law These Conditions of Issue and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts. Glasgow Warriors Match tickets conditions of issue 1. Definitions In these Conditions of Issue, the following words will have the following meanings: "Conditions of Entry" means: (i) these Conditions of Issue; and (ii) the Ground Rules; "Conditions of Issue" means these terms and conditions governing the issue and use of a Ticket; "Ground Rules" means those ground rules issued by Glasgow Warriors or the Stadium owner from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Glasgow Warriors website at www.glasgowwarriors.org and which can also be obtained upon request from Glasgow Warriors); "Match" means a home rugby match held at the Stadium and in which the Team participates and "Matches" will be construed accordingly; "Glasgow Warriors" means Scottish Rugby Union Limited, trading as Glasgow Warriors, a company incorporated in Scotland with registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ; "Season Ticket" means a ticket access card entitling you, subject to the Conditions of Entry, to admission to those Matches specified by Glasgow Warriors as being included within the season ticket, and use of the nominated seat at those Matches; "Stadium" means (i) Scotstoun Stadium, 112 Danes Drive, Glasgow, G14 9HD; or (ii) any alternative venue at which a Match is played; "Team" means the Glasgow Warriors XV; "Ticket" means an individual ticket for admission to a Match, or a Season Ticket; and "you" means the holder of a Ticket and "your" will be construed accordingly. 2. Formation of Contract 2.1. These Conditions of Issue must be read in conjunction with the Ground Rules; together they comprise the Conditions of Entry under which a Ticket is sold to you and entry to the Stadium is made available. They apply only to Tickets sold by or on behalf of Glasgow Warriors through its official outlets and not any sales via any secondary ticket service provider. 2.2. Purchase of a Ticket from Glasgow Warriors constitutes acceptance of the Conditions of Entry. 2.3. You confirm that any personal data, such as your name and address or date of birth, that you provide as part of the ticket purchasing process are accurate and up to date and that you consent to Glasgow Warriors using these, including passing these to those third parties and for the purposes stated at the time of application, acceptance of your application or sale, as the case may be. 2.4. All Tickets are sold subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for each Match. 2.5. Glasgow Warriors may place a limit on the number of Tickets that may be purchased in a single transaction or a series of transaction and reserves the right to cancel Tickets purchased in excess of this number, and provide a refund at the face value of the Tickets. 3. Admission 3.1. If you do not comply with the Conditions of Entry Glasgow Warriors may, without prejudice to any other remedy it may have, refuse admission or eject you from the Stadium. 3.2. Tickets are not valid for any events at the Stadium other than the Match specified on the individual Ticket or in the case of a Season Ticket, the Matches specified by Glasgow Warriors as being included within the Season Ticket. 3.3. Subject to Glasgow Warriors' right to relocate you set out in Clause 3.14, a Ticket permits you to occupy, at the relevant Match, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Glasgow Warriors. 3.4. Glasgow Warriors does not guarantee admission if you arrive at the Stadium less than thirty (30) minutes before the publicised kick-off time. 3.5. To be admitted to the Stadim, you must show your Ticket at the turnstile. 3.6. While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with the instructions of any official, steward or employee of Glasgow Warriors or any police officer. 3.7. Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of a Match into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Matches. 3.8. If you breach Clause 3.7 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Glasgow Warriors and the copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Glasgow Warriors. 3.9. Glasgow Warriors may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Glasgow Warriors owns all rights in these images and footage and will be entitled to use these: 3.9.1. to promote Glasgow Warriors and its commercial partners; and 3.9.2. for any other commercial activity. You hereby give your consent to Glasgow Warriors to use your image for these purposes. 3.10. You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium. 3.11. You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium. 3.12. If you leave the Stadium at any time on a Match day, you will not be entitled to re-enter except where Glasgow Warriors expressly approves such re-entry. 3.13. Children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Match. Children under the age of two (2) will be admitted to the Stadium for Matches free of charge if they are accompanied by an adult with a valid Ticket for the same Match. 3.14. Glasgow Warriors may, in its reasonable discretion, relocate you to an alternative seat for any Match or part of a Match. Exercise of this right includes but is not limited to the following situations: 3.14.1. if Glasgow Warriors is required under the rules of a competition to provide that seating for the use of the competition organizer; 3.14.2. if the section of the Stadium in which the seat purchased is located has been closed; or 3.14.3. for safety, security or other operational reasons. Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium. 4. Use of a Ticket 4.1. All Tickets remain the property of Glasgow Warriors. 4.2. Please retain your Ticket at all times as you may be required to produce it together with evidence of your identity by any official, steward or employee of Glasgow Warriors or any police officer. 4.3. You agree not to sell, assign or transfer the Ticket or the benefit of it to any other person without the prior written consent of Glasgow Warriors. 4.3.1. if you have purchased Tickets on behalf of a group of people, you must retain one Ticket for your own use. The remaining Tickets are also subject to the Conditions of Entry and may be transferred to the other members of the group for their personal use provided that: 4.3.1.1. the other members of the group would otherwise have been entitled to purchase a Ticket and attend the Match; 4.3.1.2. the transfer is not for a payment or benefit which exceeds the face value of the Ticket; 4.3.1.3. the transfer does not take place in the course of any business or for the purpose of facilitating any third party's business; 4.3.1.4. you make each member of the group aware that the Ticket is subject to the Conditions of Entry and that these apply as if the group member was the original purchaser; and 4.3.1.5. you will provide the names and addresses of the group members if asked to do so by any official, steward or employee of Glasgow Warriors or any police officer; 4.3.2. if you and/or a guest are unable to attend the Match, you may transfer that Ticket to a person who is known to you personally, subject to the conditions stated in Clauses 4.3.1.1–4.3.1.5, with that person being treated as if they were a member of a group for the purposes of this Clause 4.3.2. 4.4. You must not offer Tickets as gifts or prizes in any competitions or other promotional activities, unless Glasgow Warriors (in its absolute discretion) has given its prior written consent. 5. Pricing & Ticketing Information 5.1. If Glasgow Warriors discovers an error in the price or nature of the Ticket you have ordered from Glasgow Warriors, Glasgow Warriors will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Glasgow Warriors is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period. 5.2. Glasgow Warriors may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery. 5.3. Any charge for the use of debit and credit cards as methods of payment for Tickets will not exceed the cost borne by Glasgow Warriors for the use of those methods of payment. 5.4. If a Season Ticket is being paid for in instalments, such as direct debit, the Season Ticket cannot be used while any instalment is overdue. Attempted use in such circumstances may lead to deactivation or confiscation until any outstanding amounts (which may include an administration charge and reasonable interest) are paid. 5.5. If a direct debit instalment is not honoured, Glasgow Warriors may re-present the instruction to your bank or building society for payment and charge you an administration fee of up to £10 for doing so. 5.6. If outstanding sums are not paid within a reasonable period, Glasgow Warriors may terminate the instalment arrangement and either require you to pay all sums due plus interest or terminate this agreement and seek to sell the Season Ticket to a third party for the remainder of the Matches. 5.7. You may be subject to legal action by Glasgow Warriors to recover any losses incurred if Glasgow Warriors is unable to resell the Season Ticket. In addition, failure to pay may affect your ability to purchase tickets for future matches, to renew the Season Ticket, or to pay by instalments in the future. 5.8. If you have agreed to renew your Season Ticket automatically each year, a seat in that price category will be reserved for you for each succeeding season unless you notify Glasgow Warriors in writing, by the deadline set by Glasgow Warriors that you wish to end that arrangement. While reasonable efforts will be made to reserve the same seat for you, Glasgow Warriors does not guarantee that the same seat will be available. 5.9. If you have not withdrawn your agreement to automatically renew by the deadline you will be deemed to have agreed to purchase a Season Ticket for the seat allocated to you and you authorise Glasgow Warriors to continue to operate your direct debit instruction for the price of that Season Ticket. 5.10 If you cancel the direct debit instruction with your bank prior to any payment being taken, we will assume you that you have chosen to terminate your Season Ticket and we will take the relevant action to cancel your Season Ticket in our system. 6. Changes to Date or Venue, Refunds and Exchange 6.1. Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Glasgow Warriors and no refund will be payable by Glasgow Warriors for any Matches that you are decide not to attend or are unable to attend. 6.2. In particular, you should note the following: 6.2.1. the dates, locations and times of all of Matches are subject to alteration and Glasgow Warriors will have no liability to you if these are altered; 6.2.2. Glasgow Warriors will use reasonable endeavours to publicise any changes to the date, locations and times of any Match as far in advance as possible via its website. Glasgow Warriors recommends that you check its website on a regular basis in order to confirm the latest dates and times of Matches; 6.2.3. Matches may be postponed, abandoned or relocated (for example, due to pitch or weather conditions or other circumstances outside Glasgow Warriors' control). You should retain the Ticket you were originally issued. Subject to Clause 6.2.4, and any capacity restrictions, you will be entitled to attend the re-arranged Match using the same Ticket but Glasgow Warriors does not accept any other liability to you in these circumstances; and 6.2.4. Matches may, occasionally, require to be played behind 'closed doors' meaning that no spectators are allowed to attend. 6.3. If a Match is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for that Match or pro rata in the case of a Season Ticket. 6.4. Entry to any alternative venue will be subject to the ground rules applying at that venue. 7. Lost or Stolen Tickets 7.1. Glasgow Warriors is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Glasgow Warriors as soon as possible. If your Ticket is stolen, you should also contact the police. 7.2. Subject to the provision of satisfactory evidence of loss or theft, Glasgow Warriors may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of £10. Glasgow Warriors reserves the right to withdraw this replacement Ticket facility for any Match without notice or liability. 7.3. Glasgow Warriors does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Glasgow Warriors to you by post will arrive in sufficient time for you to attend the Match. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Glasgow Warriors' discretion (acting reasonably). 8. Cancellation & Withdrawal of Home Match Ticket 8.1. Without limiting any other remedies it may have, Glasgow Warriors will be entitled to treat any Ticket obtained, used or offered for sale in breach of the Conditions of Entry as void and in that event all rights conferred by that Ticket will be nullified. 8.2. If you commit a serious or any persistent breaches of the Conditions of Entry Glasgow Warriors may take any, or any combination of, the following steps: 8.2.1. issue a warning; 8.2.2. refuse entry to the Stadium; 8.2.3. eject you from the Stadium; 8.2.4. cancel, confiscate and/or deactivate the Ticket; 8.2.5. exclude you from future entry to the Stadium for such period as Glasgow Warriors considers appropriate, in all of the circumstances; 8.2.6. exclude you from purchasing Tickets in the future; 8.2.7. withdraw any right to buy tickets for other matches; 8.2.8. cancel your participation in any membership scheme operated by or on behalf of Glasgow Warriors; 8.2.9. terminate this agreement on written notice with immediate effect; and 8.2.10. take separate legal action against you. No refunds will be given in any of these circumstances. 8.3. The following actions will automatically constitute serious breaches of the Conditions of Entry: 8.3.1. breach of any of the Ground Rules; 8.3.2. committing a criminal offence in the Stadium or on the premises of Glasgow Warriors; 8.3.3. endangering the health, safety or welfare of any person at or during a Match or while on the premises of Glasgow Warriors; 8.3.4. causing damage to any property or premises of Glasgow Warriors; 8.3.5. sale or transfer of a Ticket to any person other than as permitted by the Conditions of Issue; 8.3.6. the supply of any misleading or incorrect information in any application for a Ticket; 8.3.7. any failure to pay or default of payment in respect of any sums owing to Glasgow Warriors (or any third party) in respect of a Ticket; 8.3.8. any failure to comply with the instructions of an official, steward or employee of Glasgow Warriors or any police officer; 8.3.9. accessing or attempting to access the pitch area of the Stadium without authorisation. 8.4. The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 8.3 is not exhaustive. There may be other actions which Glasgow Warriors deems to be a serious breach of the Conditions of Entry and entitle Glasgow Warriors to exercise its rights under the Conditions of Entry. 8.5. Return or reactivation of a confiscated Ticket will be at the discretion of Glasgow Warriors. 9. Exclusion of Liability 9.1. You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium. 9.2. Subject to Clause 9.5 and to the maximum extent permitted by law, Glasgow Warriors excludes any liability for any loss, injury or damage to persons or property in or around the Stadium. 9.3. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry. 9.4. Subject to Clause 9.5: 9.4.1. Glasgow Warriors will not be responsible for any interruptions and/or restrictions to your view of the Match caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of Glasgow Warriors' personnel or those of the Stadium owner or the emergency services. 9.4.2. Glasgow Warriors will not be liable to you whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and 9.4.3. Glasgow Warriors' total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with this agreement will be limited to a sum equal to the total face value of the Tickets purchased by you from Glasgow Warriors. 9.5. Nothing in the Conditions of Entry will serve to exclude or limit Glasgow Warriors' liability to you in respect of death or personal injury caused by or arising from Glasgow Warriors' negligence, or fraud. 10. Pitchside Standing 10.1. Glasgow Warriors may, at its absolute discretion, make a pitchside standing facility available at certain Matches. Glasgow Warriors makes no guarantee that a pitchside standing facility will be available at any specific Match. 10.2. Where a pitchside standing facility is made available, your Ticket will permit you to occupy the section of the Stadium allocated to pitchside standing at the relevant Match, subject to the following conditions: 10.2.1. due to space restrictions, the pitchside standing facility will only be made available on a first come, first served basis and, accordingly Glasgow Warriors does not guarantee that you will be able to make use of the pitchside standing facility with a Ticket for the relevant Match; 10.2.2. where you use the pitchside standing facility, you agree to comply with any instructions or guidance given by an official, steward or employee of Glasgow Warriors or any police officer; and 10.2.3. where you use the pitchside standing facility, you agree to be particularly mindful of your own health and safety given your proximity to the pitch area of the Stadium and you acknowledge and accept the risks and dangers inherent in standing in close proximity to the pitch area. Glasgow Warriors draws your attention to Clauses 9.1 to 9.4 (inclusive) which limit Glasgow Warriors' liability in this regard. 11. General 11.1. If Glasgow Warriors delays or fails to enforce any of these Conditions of Entry it will not mean that Glasgow Warriors has waived its right to do so. 11.2. Glasgow Warriors will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected. 11.3. If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply. 12. Governing Law These Conditions of Issue and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts. BT Murrayfield Stadium Tour 1. These Terms and Conditions apply to all tours of BT Murrayfield Stadium (a “Stadium Tour"). By participating in a Stadium Tour, ticket holders are deemed to have accepted these Terms and Conditions. 2. Ticket holders should arrive no later than 15 minutes prior to their Stadium Tour start time and should assemble at the designated point within the Scottish Rugby Store. If the ticket holder is not present at the start time for the Stadium Tour for which they have registered, Scottish Rugby may (without compensation or refund) refuse to allow him/her to join the Stadium Tour. Please note that ticket holders and/or their bags may be searched by a member of Scottish Rugby staff and the Scottish Rugby reserves the right to refuse admission to the Stadium Tour if a ticket holder declines to be searched. 3. No food, drink or items liable to cause any damage to the Stadium may be brought on the Stadium Tour. 4. Young people aged 15 years or less must be accompanied by his/her parent, guardian or other adult who is responsible for their conduct. 5. Ticket holders must follow the lawful directions of the tour leader and any other representative of Scottish Rugby. 6. If at any time during the Stadium Tour, Scottish Rugby believes that behaviour of a ticket holder is unacceptable or likely to cause damage or injury to either that individual, any other person or the Stadium (including but not limited to drunken or unacceptable behaviour, any acts likely to cause damage or injury, threatening, disrespectful or violent behaviour), Scottish Rugby may ask the ticket holder to leave without compensation or refund. The ticket holder shall also be liable to Scottish Rugby for all costs, losses and liabilities resulting from that ticket holder's actions. 7. If, in its sole discretion, Scottish Rugby deem that certain dress is inappropriate to enter part(s) of the Stadium, Scottish Rugby will be entitled to refuse admission to such part(s) without refund or compensation. 8. Please be aware that as BT Murrayfield is a working stadium, certain parts of the stadium may be inaccessible to Stadium Tours without notice being given. As such, Scottish Rugby cannot guarantee that all advertised elements of the Stadium Tour route will be accessible at all times and Scottish Rugby reserves the right to alter or vary the route of the Stadium Tour at its discretion without compensation or refund. 9. Scottish Rugby reserves the right to cancel a Stadium Tour where this is reasonably necessary. In such circumstances, notice shall (if reasonably possible) be given to the applicable ticket holders and such ticket holders shall be entitled to either accept an alternative date/time or to receive a refund. No other compensation shall be payable. 10. No ticket to the Stadium Tour may be sold by the original purchaser to a person (or persons) for a price which is greater than the face value of the ticket. Advertising tickets to the Stadium Tour for sale in any forum including on any on-line auction or other website is strictly prohibited. Any such re-sale shall render the ticket void. Tickets remain the property of Scottish Rugby at all times. 11. Except for photography for bona fide private, non-commercial uses, the possession or operation of recording or transmission equipment of any kind is prohibited on the Stadium Tours. This includes, without limitation, photography, filming, audio and any other recording or transmission. 12. Scottish Rugby shall be entitled to refuse admission or re-admission to, or to eject from the Stadium, any person who does not comply with these Terms and Conditions. 13. Any promotion offered is, unless otherwise stated, solely applicable for pre-booked Stadium Tours. All promotions are run independently and no two or more promotions can be claimed at any one time. 14. In addition to the stated value of the Ticket, Scottish Rugby may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery. Ground Rules BT Murrayfield Ground Rules: BT Murrayfield 1. Admission to the Ground is subject to the presentation of a valid ticket and adherence to these Ground Rules, the Bye-Laws of Scottish Rugby, the rules and regulations of World Rugby and any ticket conditions applicable to the match in question (the Rules). Entering the Ground shall be deemed to be an unqualified acceptance of the Rules. 2. Scottish Rugby reserves the right for it and its representatives, servants and agents or the police or stewards to eject anybody from the Ground if they do not comply with the Rules, if they do not comply with any lawful directions of Scottish Rugby, the police, stewards or any other representatives, servants and agents of Scottish Rugby, or their presence may be a source of danger, nuisance or annoyance to others. 3. Nothwithstanding the above, Scottish Rugby reserves the general right to refuse admission to the Ground or to eject spectators from the Ground (acting reasonably). 4. Admission to the Ground may be denied or spectators may be ejected and liable for prosecution if they are in possession of: 4.1 a controlled container capable of holding liquid which may be capable of causing injury if thrown. Sealed plastic bottles of water and soft drinks are allowed up to a maximum of 500mls as are plastic bottles containing liquids up to a maximum of 750mls if obtained from authorised outlets within the Ground; 4.2 alcohol not obtained from authorised outlets within the Ground or are drunk; 4.3 a firework or any article or substance whose main purpose is the emission of a flare or the emission of smoke or visible gas; or 4.4 knives, weapons, dangerous or hazardous items, or any article that might be used as a weapon or compromise public safety. 4.5 a banner or flag that bears material or slogans which are offensive, obscene, abusive or of a racist, homophobic or discriminatory nature. 5. Flags on poles are not allowed in the Ground unless the pole is of lightweight construction, no wider than 15mm (½”) diameter, no longer than 100cm (3'3”) and no obstruction or annoyance is made to other spectators. 6. Animals or livestock are not allowed in the Ground with the exception of guide dogs used for the purpose of directing the visually and hearing impaired. 7. With the exception of authorised press or where photographs or recordings are taken for bone fide private non-commercial purposes, no photographs, video or sound recordings may be taken in the Ground without the prior agreement of Scottish Rugby. Admission may be denied to spectators with professional audio/visual recording equipment or cameras with lenses which may cause a nuisance to other spectators. No transmission, in whole or in part, in any form, or by any means is permitted within the Ground without the prior agreement of Scottish Rugby. 8. Only persons authorised by Scottish Rugby can offer newspapers, periodicals, foodstuffs, drinks, souvenirs or any other articles for sale in the Ground. 9. Spectators entering the Ground will be deemed to have consented to being searched to prevent unauthorised or dangerous articles being brought in. 10. Objects must never be thrown in the Ground, whether on to the pitch, track or otherwise. 11. Unnecessary noise such as air horns, radio sets and behaviour likely to cause confusion or nuisance of any kind, including racist, foul and abusive language is not allowed. 12. Smoking (including e-cigarettes) is not allowed within the seating deck and stadium concourses. 13. Standing up, in seated areas, to view the match is discouraged if it interferes with other spectators. Offenders may be asked to stop and refusal may result in ejection. 14. Spectators must not enter the field of play at any time. Doing so may result in ejection and prosecution. 15. Spectators must not loiter in gangways, entrances, exits or staircases at any time. 16. Drinks purchased in the Ground must not be taken outside the Ground. 17. Spectators must obey emergency broadcasts or instructions given over the PA system or those made by Police or Stewards. 18. Spectators acknowledge that matches are public events and by entering the Ground they are deemed to have consented to being filmed and having their image broadcast and more generally exploited by any means on any media, throughout the world for the duration of the exploitation of the match, waiving all rights and actions seeking to oppose such exploitation. Accompanying parents, guardians or responsible adults will be deemed to have provided this consent on behalf of any spectators who are under the age of consent. 19. CCTV is in use throughout the Ground and images are recorded for the purpose of maintaining the security of the property and premises, preventing and investigating crime and managing public safety. 20. Matches are played in accordance with World Rugby laws and regulations and, where applicable, such additional regulations and guidance produced by Scottish Rugby. 21 Play cannot be guaranteed to take place on any particular day or at any particular time and Scottish Rugby reserves the right to change advertised fixtures without notice and without liability. 22.If a match is postponed and played at a later date, tickets will remain valid but no refunds will be given. No refunds will be given if a match is abandoned entirely. 23. Tickets are for personal use only and must not be re-sold at a premium or used for commercial purposes unless the prior agreement of Scottish Rugby is obtained. If this condition is breached, Scottish Rugby reserves the right to cancel the ticket and retain any money paid for it, or, if any spectator has entered the ground using the ticket, to eject them. Spectators must only sit in the seat allocated to their ticket. 24. Children over 2 must hold a valid match ticket to enter the Ground. Under 14’s buying match tickets will be asked if they have parental permission to do so. Parents may be contacted by Scottish Rugby to confirm this. Ground Rules Myreside Ground Rules - Myreside 1. Admission to the Ground is subject to the presentation of a valid ticket and adherence to these Ground Rules, the Bye-Laws of Scottish Rugby, the rules and regulations of World Rugby and any ticket conditions applicable to the match in question (the Rules). Entering the Ground shall be deemed to be an unqualified acceptance of the Rules. 2. Scottish Rugby reserves the right for it and its representatives, servants and agents or the police or stewards to eject anybody from the Ground if they do not comply with the Rules, if they do not comply with any lawful directions of Scottish Rugby, the police, stewards or any other representatives, servants and agents of Scottish Rugby, or their presence may be a source of danger, nuisance or annoyance to others. 3. Nothwithstanding the above, Scottish Rugby reserves the general right to refuse admission to the Ground or to eject spectators from the Ground (acting reasonably). 4. Admission to the Ground may be denied or spectators may be ejected and liable for prosecution if they are in possession of: a) a controlled container capable of holding liquid which may be capable of causing injury if thrown. Sealed plastic bottles of water and soft drinks are allowed up to a maximum of 500mls as are plastic bottles containing liquids up to a maximum of 750mls if obtained from authorised outlets within the Ground; b) alcohol not obtained from authorised outlets within the Ground or are drunk; c) a firework or any article or substance whose main purpose is the emission of a flare or the emission of smoke or visible gas; or d) knives, weapons, dangerous or hazardous items, or any article that might be used as a weapon or compromise public safety. e) a banner or flag that bears material or slogans which are offensive, obscene, abusive or of a racist, homophobic or discriminatory nature. ` 5. Flags on poles are not allowed in the Ground unless the pole is of lightweight construction, no wider than 15mm (½”) diameter, no longer than 100cm (3'3”) and no obstruction or annoyance is made to other spectators. 6. Animals or livestock are not allowed in the Ground with the exception of guide dogs used for the purpose of directing the visually and hearing impaired. 7. With the exception of authorised press or where photographs or recordings are taken for bone fide private non-commercial purposes, no photographs, video or sound recordings may be taken in the Ground without the prior agreement of Scottish Rugby. Admission may be denied to spectators with professional audio/visual recording equipment or cameras with lenses which may cause a nuisance to other spectators. No transmission, in whole or in part, in any form, or by any means is permitted within the Ground without the prior agreement of Scottish Rugby. 8. Only persons authorised by Scottish Rugby can offer newspapers, periodicals, foodstuffs, drinks, souvenirs or any other articles for sale in the Ground. 9. Spectators entering the Ground will be deemed to have consented to being searched to prevent unauthorised or dangerous articles being brought in. 10. Objects must never be thrown in the Ground, whether on to the pitch, track or otherwise. 11. Unnecessary noise such as air horns, radio sets and behaviour likely to cause confusion or nuisance of any kind, including racist, foul and abusive language is not allowed. 12. Smoking (including e-cigarettes) is not allowed within the seating deck and stadium. 13. Standing up, in seated areas, to view the match is discouraged if it interferes with other spectators. Offenders may be asked to stop and refusal may result in ejection. 14. Spectators must not enter the field of play at any time. Doing so may result in ejection and prosecution. 15. Spectators must not loiter in gangways, entrances, exits or staircases at any time. 16.Drinks purchased in the Ground must not be taken outside the Ground. 17. Spectators must obey emergency broadcasts or instructions given over the PA system or those made by Police or Stewards. 18. Spectators acknowledge that matches are public events and by entering the Ground they are deemed to have consented to being filmed and having their image broadcast and more generally exploited by any means on any media, throughout the world for the duration of the exploitation of the match, waiving all rights and actions seeking to oppose such exploitation. Accompanying parents, guardians or responsible adults will be deemed to have provided this consent on behalf of any spectators who are under the age of consent. 19. CCTV is in use throughout the Ground and images are recorded for the purpose of maintaining the security of the property and premises, preventing and investigating crime and managing public safety. 20. Matches are played in accordance with World Rugby laws and regulations and, where applicable, such additional regulations and guidance produced by Scottish Rugby. 21. Play cannot be guaranteed to take place on any particular day or at any particular time and Scottish Rugby reserves the right to change advertised fixtures without notice and without liability. 22. If a match is postponed and played at a later date, tickets will remain valid but no refunds will be given. No refunds will be given if a match is abandoned entirely. 23. Tickets are for personal use only and must not be re-sold at a premium or used for commercial purposes unless the prior agreement of Scottish Rugby is obtained. If this condition is breached, Scottish Rugby reserves the right to cancel the ticket and retain any money paid for it, or, if any spectator has entered the ground using the ticket, to eject them. Spectators must only sit in the seat allocated to their ticket. 24. Children over 2 must hold a valid match ticket to enter the Ground. Under 14’s buying match tickets will be asked if they have parental permission to do so. Parents may be contacted by Scottish Rugby to confirm this. Ground Rules Scotstoun Ground Rules – Scotstoun 1. All persons entering the stadium at Scotstoun (the 'stadium') are admitted only subject to these Rules, the bye-laws of Scottish Rugby and Glasgow Life and the ticket conditions applicable to the match. Entry to the ground shall be deemed to constitute unqualified acceptance of all these Rules and Regulations: a. All persons entering the stadium are admitted subject to the condition that they may be required to submit to search to prevent unauthorised items or dangerous articles being brought into the Stadium which might be used to cause injury or damage to persons or property b. All matches are played in accordance with the laws of the game of Rugby Football as framed by the International Rugby Board and where applicable, such additional regulations and guidance produced by Scottish Rugby and Glasgow Life c. Tickets are issued to club members, debenture holders and others for their personal use only, unless with the prior agreement of Scottish Rugby. Tickets shall be void if re-sold at a premium or for commercial purposes without the prior written consent of Scottish Rugby. In the event of any breach of this condition, Scottish Rugby reserves the right to cancel this ticket and to retain the money paid, or, if said person has entered the ground, have them ejected forthwith d. In general, the right of admission is reserved by Scottish Rugby and Glasgow Life and no transfers within the stadium are allowed e. With the exception of authorised Press representatives holding accreditation issued by Scottish Rugby and Glasgow Life, no photographs, video recordings, sound recordings or similar may be taken within Stadium without the express prior written approval of Scottish Rugby or Glasgow Life. Entry to the stadium may be denied to persons with audio, visual and/or audio visual recording equipment of any sort including without limitation cameras, cassette recorders and microphones. In addition, no transmission, in whole or in part, in any form, or by any means electronic, mechanical, recording or otherwise is permitted save with a special authorisation in writing by Scottish Rugby, Glasgow Life or their appointed agents. Small amateur cameras are however permitted. By small, we mean pocket size digital cameras or SLR cameras with zoom lenses no more powerful than 300mm. Tripods are not permitted f. Only persons specifically authorised in writing by Scottish Rugby or Glasgow Life are permitted to offer newspapers, periodicals, foodstuffs, souvenirs or any other articles for sale in the Stadium and any charitable collection will only be permitted within the stadium with prior written consent of Scottish Rugby or Glasgow Life g. Without limiting any other remedies it may have, Scottish Rugby or Glasgow Life will have the right in the case of any serious or persistent breach of these Ground Rules to refuse admission to the Stadium or eject from the Stadium (as applicable) any person. No refund will be payable by Scottish Rugby or Glasgow Life if Scottish Rugby or Glasgow Life takes any of these actions. The following actions will constitute a serious breach of the ground rules: i. the possession of a container which is capable of holding liquid and which, if thrown, would be capable of causing injury to another person (save for sealed bottles of water and soft drinks up to a maximum of 500mls) ii. the possession of alcohol which has not been purchased from an authorised Scottish Rugby or Glasgow Life supplier inside the Stadium iii. being drunk iv. the possession of any of the following: knives, fireworks, smoke canisters, airhorns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon or compromise public safety v. smoking in any part of the Stadium vi. persistent standing in seated areas whilst a match is in progress vii. the possession of a banner or flag that bears material or slogans which are offensive, obscene, abusive or of a racist, homophobic or discriminatory nature viii. the throwing of any object within the Stadium without lawful authority or excuse ix. the use of foul, obscene, abusive and/or racist, homophobic or discriminatory language and/or gestures x. any failure to comply with the instructions of an official, steward or employee of Scottish Rugby or any police officer. h. Under no circumstances is it permitted to throw any objects, whether on to the pitch or track or otherwise i. Flags on sticks or poles which measure more than 15mm diameter and are longer than 100cm, or any other item which, in the reasonable opinion of Scottish Rugby, its servants or agents, could be used as a weapon, are not allowed within the Stadium. All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols and leaflets are prohibited and may not be brought into the Stadium unless authorised by Scottish Rugby or Glasgow Life j. Unnecessary noise such as from the use of air horns, radio sets and behaviour likely to cause confusion, annoyance or nuisance of any kind, including racist, foul and abusive language is not permitted in any part of the Stadium k. In accordance with the 'Smoking, Health and Social Care (Scotland) Act 2005, Prohibition of Smoking in Certain Premises (Scotland) Regulations 2006' smoking within the Stadium is not permitted. Anyone breaching this rule will be asked to refrain from doing so and a refusal will be deemed as a breach of these rules and therefore the offender will be asked to leave the stadium l. Standing up, in seated areas, to view the game whilst in progress are to be discouraged and where it interferes with other spectators, the offending party will be asked to refrain from doing so, refusal will be deemed as a breach of these rules and therefore the offender may be asked to leave the stadium m. Spectators are not permitted to enter the field of play at any time, before, during or after the match period. Any person doing so may be ejected from the Stadium and may be liable for prosecution n. In the event of an emergency evacuation broadcast or instructions given over the PA system or by police or stewards must be adhered to o. Dogs are not permitted within the Stadium with the exception of guide dogs used for the purpose of directing visually impaired persons p. Scottish Rugby and Glasgow Life shall be entitled to refuse admission or readmission to, or eject from the Stadium, any person who does not comply with these rules q. CCTV cameras may be in use and recordings could be used in any proceedings. Third-Party Events 1. Definitions In these Conditions of Issue, the following words will have the following meanings: “Conditions of Entry” means: (i) these Conditions of Issue; and (ii) the Ground Rules; “Conditions of Issue” means these terms and conditions governing the issue and use of a Ticket; “Event” means a musical, sporting or other event at the Stadium hosted by Scottish Rugby either on its own account or as agent for a third party; “Ground Rules” means those ground rules issued by Scottish Rugby from time-to-time setting out the terms and conditions upon which spectators are granted admission to the Stadium (copies of which are on display at the Stadium, on the Scottish Rugby website at www.scottishrugby.org and which can also be obtained upon request from Scottish Rugby); “Official Secondary Ticket Partner” means viagogo AG, whose services may be accessed via www.viagogo.com or the Scottish Rugby website; “Scottish Rugby” means Scottish Rugby Union Limited, a company incorporated in Scotland with registered number SC132061 and having its registered office at Murrayfield, Edinburgh EH12 5PJ; “Stadium” means (i) Murrayfield Stadium, Edinburgh, EH12 5PJ and its surrounding grounds owned, occupied or controlled by Scottish Rugby, or as the case may be (ii) Scotstoun Stadium, 72 Danes Drive, Glasgow, G14 9HD; or (iii) any alternative venue at which an Event takes place; “Ticket” means an individual ticket for admission to an Event; and “you" means the holder of a Ticket and 'your' will be construed accordingly. 2. Formation of Contract 2.1. These Conditions of Issue must be read in conjunction with the Ground Rules; together they comprise the Conditions of Entry under which a Ticket is sold to you and entry to the Stadium is made available. They apply only to Tickets sold by or on behalf of Scottish Rugby through its official outlets and not any sales via any secondary ticket service provider. 2.2. Purchase of a Ticket from Scottish Rugby constitutes acceptance of the Conditions of Entry. 2.3. You confirm that any personal data, such as your name and address or date of birth, that you provide as part of the ticket purchasing process are accurate and up to date and that you consent to Scottish Rugby using these, including passing these to those third parties and for the purposes stated, at the time of application, acceptance of your application or sale of the Ticket as the case may be. 2.4. All Tickets are sold subject to a safety certificate for the Stadium being granted by the appropriate authorities and being in place for the Event. 2.5. Scottish Rugby may place a limit on the number of Tickets that may be purchased in a single transaction or a series of transaction and reserves the right to cancel Tickets purchased in excess of this number, and provide a refund at the face value of the Tickets. 3. Admission 3.1. If you do not comply with the Conditions of Entry Scottish Rugby may, without prejudice to any other remedy it may have, refuse admission or eject you from the Stadium. 3.2. Tickets are not valid for any events at the Stadium other than the Event specified on the individual Ticket. 3.3. Subject to Scottish Rugby’s right to relocate you set out in Clause 3.14, a Ticket permits you to occupy, at the relevant Event, the seat indicated on the Ticket or stated on the confirmation receipt/email of purchase or otherwise notified to you by Scottish Rugby. 3.4. Scottish Rugby does not guarantee admission if you arrive at the Stadium less than thirty (30) minutes before the publicised kick-off time. 3.5. To be admitted to the Stadium, you must show a valid Ticket at the turnstile or other official entry point. 3.6. While at the Stadium you agree to behave in a reasonable, responsible and lawful manner and to comply with the instructions of any official, steward or employee of Scottish Rugby or any police officer. 3.7. Except for authorised press or media representatives holding official passes, or as permitted by the Ground Rules, you must not bring any equipment which is capable of recording footage of an Event into the Stadium or use such equipment for that purpose. Mobile telephones are allowed for personal and private use but not for recording Events. 3.8. If you breach Clause 3.7 you may be refused admission to or be ejected from the Stadium and be required to deliver up any tapes, films, disks or other recordings or data to Scottish Rugby. The copyright in such recording or transmission is hereby assigned (by way of present assignment of future copyright) to Scottish Rugby. 3.9. Scottish Rugby may from time to time create images and/or audio-visual footage of spectators attending the Stadium and this may include you. Scottish Rugby owns all rights in these images and footage and will be entitled to use these: 3.9.1. to promote Scottish Rugby and its commercial partners; and 3.9.2. for any other commercial activity. You hereby give your consent to Scottish Rugby to use your image for these purposes. 3.10. You agree not to bring into, use or display any sponsorship, promotional or marketing materials within the Stadium. 3.11. You agree not to offer or distribute (either free or for sale by any person) any consumer item or commercial product of any nature within the Stadium. 3.12. Having gained access to the Event, if you then leave the Stadium at any time on an Event day, you will not be entitled to re-enter except where Scottish Rugby expressly approves such re-entry. 3.13. Where children are permitted at the Event, children aged two (2) or over must have a valid Ticket and be accompanied by an adult with a valid Ticket for the same Event. Children under the age of two (2) will be admitted to the Stadium for Events free of charge if they are accompanied by an adult with a valid Ticket for the same Event. 3.14. Scottish Rugby may, in its reasonable discretion, relocate you to an alternative seat for the Event or part of the Event. Exercise of this right includes but is not limited to the following situations: 3.14.1. if Scottish Rugby is required to provide that seating for the use of the Event organizer or third party for whom the Event is being run; 3.14.2. if the section of the Stadium in which the seat purchased is located has been closed; or 3.14.3. for safety, security or other operational reasons. Reasonable efforts will be made to provide a comparable seat elsewhere in the Stadium. 4. Use of a Ticket 4.1. All Tickets remain the property of Scottish Rugby. 4.2. Please retain your Ticket at all times as you may be required to produce it together with evidence of your identity by any official, steward or employee of Scottish Rugby or any police officer. 4.3. You agree not to sell, assign or transfer the Ticket or the benefit of it to any other person without the prior written consent of Scottish Rugby, except that:- 4.3.1. if the Event organiser or third party for whom the Event is being run has expressly confirmed that the Official Secondary Ticketing Partner has been appointed for the Event, you may sell or transfer a Ticket using the services of the Official Secondary Ticket Partner, subject to the terms and conditions of that service. Please note this exception does not apply for any other secondary ticket marketplace provider and a sale or transfer of a Ticket or offering a ticket for sale or transfer in those circumstances may be treated as a serious breach of the Conditions of Entry entitling Scottish Rugby to take any of the steps listed in Clause 8.2, including cancellation of the Ticket and exclusion from future purchases; 4.3.2. if you have purchased Tickets on behalf of a group of people, you must retain one Ticket for your own use. The remaining Tickets are also subject to the Conditions of Entry and may be transferred to the other members of the group for their personal use provided that: 4.3.2.1. the other members of the group would otherwise have been entitled to purchase a Ticket and attend the Event; 4.3.2.2. the transfer is not for a payment or benefit which exceeds the face value of the Ticket; 4.3.2.3. the transfer does not take place in the course of any business or for the purpose of facilitating any third party’s business; 4.3.2.4. you make each member of the group aware that the Ticket is subject to the Conditions of Entry and that these apply as if the group member was the original purchaser; and 4.3.2.5. you will provide the names and addresses of the group members if asked to do so by any official, steward or employee of Scottish Rugby or any police officer; 4.3.3. if you and/or a guest are unable to attend the Event and you do not wish to sell or transfer the Ticket using the services of the Official Secondary Ticket Partner, you may transfer that Ticket to a person who is known to you personally, subject to the conditions stated in Clauses 4.3.2.1–4.3.2.5, with that person being treated as if they were a member of a group for the purposes of this Clause 4.3.3. 4.4. You must not offer Tickets as gifts or prizes in any competitions or other promotional activities, unless Scottish Rugby (in its absolute discretion) has given its prior written consent. 5. Pricing & Ticketing Information 5.1. If Scottish Rugby discovers an error in the price or nature of the Ticket you have ordered from Scottish Rugby, Scottish Rugby will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification, or cancelling it. If Scottish Rugby is unable to contact you, it will treat the order as cancelled and you will be given a refund at the face value of the Ticket on request, provided the request is made within a reasonable period. 5.2 In addition to the stated value of the Ticket, Scottish Rugby may apply a transaction fee and/or a delivery fee for the processing and issue of Tickets purchased. The transaction fee includes payment method costs, costs of administration charges and other fulfilment charges. The delivery fee includes postage and delivery costs to reflect the chosen method of Ticket delivery. 6. Changes to Date or Venue, Refunds and Exchange 6.1. Once you have purchased a Ticket, you will not be entitled to cancel it without the agreement of Scottish Rugby and no refund will be payable by Scottish Rugby for the Event if you decide not to attend or are unable to attend. 6.2. In particular, you should note the following: 6.2.1. the Event may be postponed, cancelled, abandoned or relocated, for example, due to pitch, stadium or weather conditions, injury or illness to performers or other circumstances outside Scottish Rugby's control). You should retain the Ticket you were originally issued. Subject to Clause 6.2.4, if the Event is re-arranged you will be entitled to attend the re-arranged Event using the same Ticket but Scottish Rugby does not accept any other liability to you in these circumstances; 6.2.2. Scottish Rugby will use reasonable endeavours to publicise any changes to the date, locations and times of an Event as far in advance as possible, via its website. Scottish Rugby recommends that you check its website on a regular basis in order to confirm the latest dates and times of Events; 6.2.3. an Event of a sporting nature may, occasionally, require to be played behind 'closed doors' meaning that no spectators are allowed to attend. 6.3. If the Event is cancelled and not subsequently re-arranged, or requires to be played behind closed doors, you will be entitled to a refund of the face value of your Ticket for the Event. 6.4. Entry to any alternative venue will be subject to the ground rules applying at that venue. 7. Lost or Stolen Tickets 7.1. Scottish Rugby is not responsible for any Ticket which is lost, misplaced, damaged or stolen. If your Ticket is lost or stolen you should report this to Scottish Rugby as soon as possible. If your Ticket is stolen, you should also contact the police. 7.2. Subject to the provision of satisfactory evidence of loss or theft, Scottish Rugby may, at its option, issue you with a replacement Ticket upon payment by you of a non-refundable administration fee of £10. Scottish Rugby reserves the right to withdraw this replacement Ticket facility for any Event without notice or liability. 7.3. Scottish Rugby does not accept responsibility for any Ticket which has been lost or delayed in the postal system and does not guarantee that Tickets sent by Scottish Rugby to you by post will arrive in sufficient time for you to attend the Event. However, any reprints or reissue due to late delivery where you have paid for a premium postal service will be free of charge, subject to proof of postage and Scottish Rugby’s discretion (acting reasonably). 8. Cancellation & Withdrawal of Ticket 8.1. Without limiting any other remedies it may have, Scottish Rugby will be entitled to treat any Ticket obtained, used or offered for sale in breach of the Conditions of Entry as void and in that event all rights conferred by that Ticket will be nullified. 8.2. If you commit a serious or any persistent breaches of the Conditions of Entry Scottish Rugby may take any, or any combination of, the following steps: 8.2.1. issue a warning; 8.2.2. refuse entry to the Stadium; 8.2.3. eject you from the Stadium; 8.2.4. cancel, confiscate and/or deactivate the Ticket; 8.2.5. exclude you from future entry to the Stadium for such period as Scottish Rugby considers appropriate, in all of the circumstances; 8.2.6. exclude you from purchasing Tickets in the future; 8.2.7. withdraw any right to buy tickets for other events at the Stadium; 8.2.8. cancel your participation in any membership scheme operated by or on behalf of Scottish Rugby; 8.2.9. terminate this agreement on written notice with immediate effect; and 8.2.10. take separate legal action against you. No refunds will be given in any of these circumstances. 8.3. The following actions will automatically constitute serious breaches of the Conditions of Entry: 8.3.1. breach of any of the Ground Rules; 8.3.2. committing a criminal offence in the Stadium or on the premises of Scottish Rugby; 8.3.3. endangering the health, safety or welfare of any person at or during an Event or while on the premises of Scottish Rugby; 8.3.4. causing damage to any property or premises of Scottish Rugby; 8.3.5. sale or transfer of a Ticket to any person other than as permitted by the Conditions of Issue; 8.3.6. the supply of any misleading or incorrect information in any application for a Ticket; 8.3.7. any failure to pay or default of payment in respect of any sums owing to Scottish Rugby (or any third party) in respect of a Ticket; 8.3.8. any failure to comply with the instructions of an official, steward or employee of Scottish Rugby or any police officer; 8.3.9. accessing or attempting to access the pitch area of the Stadium without authorisation. 8.4. The list of actions which constitute a serious breach of the Conditions of Entry set out in Clause 8.3 is not exhaustive. There may be other actions which Scottish Rugby deems to be a serious breach of the Conditions of Entry and entitle Scottish Rugby to exercise its rights under the Conditions of Entry. 8.5. Return or reactivation of a confiscated Ticket will be at the discretion of Scottish Rugby. 9. Exclusion of Liability 9.1. You are responsible for your own safety and the safety of any accompanying children when you are at the Stadium. 9.2. Subject to Clause 9.5 and to the maximum extent permitted by law, Scottish Rugby excludes any liability for any loss, injury or damage to persons or property in or around the Stadium. 9.3. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions of Entry. 9.4. Subject to Clause 9.5: 9.4.1. Scottish Rugby will not be responsible for any interruptions and/or restrictions to your view of or at the Event caused by: (i) the position of your seat; or (ii) the actions of other spectators; or (iii) the actions of Scottish Rugby personnel or the emergency services. 9.4.2. Scottish Rugby will not be liable to you whether in contract, delict (including negligence) or for breach of statutory duty or in any way for (in each case whether direct or indirect) any indirect or consequential losses whatsoever; and 9.4.3. Scottish Rugby's total liability to you in contract, delict (including negligence) or for breach of statutory duty or otherwise arising in connection with this agreement will be limited to a sum equal to the total face value of the Ticket purchased by you from Scottish Rugby. 9.5. Nothing in the Conditions of Entry will serve to exclude or limit Scottish Rugby's liability to you in respect of death or personal injury caused by or arising from Scottish Rugby’s negligence, or fraud. 10. General 10.1. If Scottish Rugby delays or fails to enforce any of these Conditions of Entry it will not mean that Scottish Rugby has waived its right to do so. 10.2. Scottish Rugby will be entitled to assign any of its rights and obligations under the Conditions of Entry provided that your rights are not adversely affected. 10.3. If it is found by a court of competent jurisdiction that any of the Conditions of Entry cannot be enforced for any reason, this will not prevent the other provisions from continuing to apply. 11. Governing Law These Conditions of Issue and the Conditions of Entry are governed by Scots Law and any dispute relating to them will be subject to the exclusive jurisdiction of the Scottish Courts.